C&C Search

Account Manager

• You will act as a strategic architect for our global application partners, helping them simplify their tech stacks and overcome integration hurdles through the Clever platform.
• By building high-trust relationships with technical leads and C-suite executives, you will ensure our tools provide seamless and secure access to their products.
• Your work removes deployment friction and enables scalable growth for our partners, allowing them to expand their reach and focus on their mission to deliver impactful digital learning experiences to every student and teacher.
• You will work in lockstep with Marketing, Product, Sales, School Success, and Partner Engineering to align our services with customer priorities, while advocating internally to the Product team to ensure the customer voice shapes our roadmap.
• Success is defined by high net-retention rates, successful contract renewals, and expanded product adoption across your book of business, characterized by strong executive-level relationships and the successful mitigation of churn risks through proactive success planning.
• You will build and execute comprehensive account plans for strategic customers, lead executive business reviews to demonstrate ROI, and develop change management frameworks that help our application partners implement new digital learning integrations seamlessly.

Senior Customer Success Manager, Application Partnerships

Onboarding Specialist

• You will ensure school organizations don’t just sign up for Clever, but fully adopt and integrate it into their daily workflows, overcoming technical and conceptual objections along the way.
• You’ll collaborate closely with school leaders, application partners, and internal cross-functional teams to align on business goals and advocate for the customer’s needs.
• Success means managing a high-volume pipeline effectively, using data to drive quick implementation, and achieving high adoption rates across your assigned districts.
• You’ll lead the end-to-end onboarding journey for new school organizations, delivering an exceptional customer experience while developing scalable strategies to educate customers

School Onboarding Specialist

Solutions Engineer

• Bridge the gap between purchase and product value for school administrators.
• Work closely with school administrators, Support, Product, and Engineering teams to resolve technical hurdles.
• Manage the end-to-end onboarding journey for paid offerings, tracking and prioritizing complex onboarding cases.

Technical Onboarding Specialist – Contract

Full-stack Engineer

• Collaborate with Product Management, Design and Marketing to research, design, and code major new features and enhancements that will best engage, educate, and delight educators.
• Develop and lead new features spanning fast and intuitive UIs, Go Microservices, and rest APIs to give administrators access to their data, resources and other district management tools.
• Be an important part of Clever’s ecosystem of engineering excellence as we strive to create both the best possible customer experiences and top quality internal architectures across all of our products and initiatives.
• Understand and prioritize the Clever engineering culture - see our blog post on Defining Clever's Engineering Culture.
• Participate in team on-call rotation. Shifts are one full week every ~7 weeks. Primarily working during business hours to respond to customer requests, but may require off hours incident responses.

Software Engineer, District Dashboard

• You will simplify the complexities of identity management, building robust systems that protect sensitive student data while removing technical barriers to classroom entry.
• You will collaborate cross-functionally with Product, Design, and Marketing to turn research into high-performance features, and act as a mentor to peers through high-quality code reviews.
• Success is defined by the seamless delivery of secure, accessible features that maintain our 99.98%+ uptime and foster a culture of engineering excellence and continuous improvement.
• You will drive the development of intuitive UIs and Go-based microservices, architecting end-to-end solutions for MFA, device-level access on iOS and Windows, and scalable REST APIs.

Senior Software Engineer, Auth

Account Executive

• Managing the full sales cycle to include understanding customer needs, proposing solutions, negotiating sales, and closing deals
• Researching prospective district partners and making outbound calls to generate interest in Clever’s product suite (IDM, MFA, Training Services and Premium Support Services)
• Working collaboratively with the District Partnership team to create compelling outbound sales campaigns and track accordingly in CRM
• Maintaining our district partner prospect database, capturing call notes
• Follow-up with all inbound leads including conferences and events to qualify the type of district opportunity and manage the life-cycle from lead to qualified opportunity
• Using resources such as district websites, Starbridge and LinkedIn Sales Navigator to keep Salesforce account contact details up-to-date

• Act as technical lead for, and contribute meaningfully to, medium and large projects
• Build and evolve an internal developer platform with clear self-service workflows ("golden paths") that makes it easy for Clever engineers to build, deploy, and scale well-architected applications.
• Define and maintain standards, templates, and automation that help teams ship quickly and safely without sacrificing reliability, security, or compliance.
• Collaborate with product engineering teams to understand friction points, gather requirements, and iterate on platform capabilities as an internal product.
• Provide observability primitives (logging, metrics, tracing, alerting) and opinionated defaults so teams can operate services effectively with minimal toil.
• Implement multi-region capabilities, including repeatable environment provisioning, resiliency patterns, and fast region failover.
• Lead resiliency initiatives and implement reliability engineering practices to meet or exceed 99.98% uptime for critical services.
• Model and reinforce Clever's engineering culture and practices, including collaboration, operational excellence, and continuous improvement. See our blog post on Defining Clever's Engineering Culture.
• Current and upcoming projects include: migrating services and compute from AWS ECS to AWS EKS and EC2, evolving our internal developer platform to support that shift, and expanding Clever globally by deploying regionally replicated infrastructure to meet customer data-sovereignty requirements.

Senior Software Engineer, Infrastructure

• You’ll be responsible for designing and building services and products that support scaling company processes, improving decision making, and empowering customers with actionable data.
• You’ll work on projects like:
• Building and scaling our analytics pipeline for simplified data management and moving quickly to enable business and product analytics
• Developing Clever’s internal products to make our people and processes more productive and secure
• Managing Clever’s data warehouse and optimizing for scale as we grow our user base and product surface area
• Expanding and scaling our external analytics products to fulfill the analytics demands of external customers

Software Engineer – DEIP

Marketing

• Bridge the gap between customer experience and business growth by transforming "customer love" into measurable advocacy and referral loops.
• Standardize how Clever captures and shares success stories from small, mid-size and Enterprise customers.
• Collaborate with marketers in Product Marketing, Brand and Communications, and Growth teams to align on messaging, strategic needs, and execution.
• Partner cross-functionally with Customer Success leadership and Customer Success Managers (CSMs) to identify and recruit customer advocates.
• Work with Sales Enablement to ensure that relevant case studies, reviews, and referrals are matched to the right customer conversations and sales meetings.
• Design and launch a scalable system to identify, track, and reward customer advocates and champions.
• Fuel ecosystem growth by designing and developing impactful programs for strategic app partners.
• Establish a cross-functional workflow to ensure customer feedback and stories are integrated into Clever’s marketing and sales strategy and aligned with our brand narrative.