Burrell Behavioral Health

CQi Business Partner

Burrell Behavioral Health

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois, Montana • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

PMP

About the role

  • Serve as the primary liaison between regional leadership and CQI functional teams.
  • Monitor and analyze key quality indicators to ensure timely, accurate, and compliant service documentation.
  • Define and track measurable outcomes based on evidence-based practices; develop improvement plans when standards are not met.
  • Lead process improvement initiatives using tools like project charters, discovery sessions, and redesign strategies.
  • Develop and implement quality improvement systems with meaningful metrics that reflect improved functioning and quality of life.
  • Provide timely feedback and actionable recommendations to leadership based on performance data.
  • Conduct quarterly reviews with program leadership to assess trends in client, employee, and stakeholder satisfaction.
  • Collaborate with Risk Management to analyze incident data and communicate trends to leadership.
  • Facilitate quarterly Quality Improvement Meetings with local leadership and CQI teams.
  • Support leadership in implementing corrective actions from CQI, compliance, or operational reviews.
  • Assist in audit preparation, site reviews, and accreditation processes.
  • Promote Trauma-Informed Care through policy, environment, and documentation improvements.
  • Evaluate service delivery sites/platforms for adherence to quality standards and initiate corrective actions as needed.
  • Recommend policy and procedure updates to senior leadership.
  • Facilitate change management to ensure consistency across service lines.
  • Partner with Compliance and Billing to conduct quarterly file reviews and follow up on deficiencies.
  • Contribute to the development of training and educational materials for direct service providers.
  • Perform other duties as assigned by Executive Vice Presidents.

Requirements

  • Minimum 2 years’ experience in healthcare compliance, HIM, quality management, risk, clinical/counseling, or related fields.
  • Bachelor’s degree required; coursework in computer applications and business practices preferred.
  • Master’s degree in Healthcare Administration, Quality & Safety, Business, Counseling/Social Work, or related field preferred.
  • Certification or experience in quality and project management (Lean Six Sigma, PMP, etc.) and familiarity with CARF standards preferred.
  • Strong organizational and analytical skills with attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficient in data analysis and common office software.
  • Excellent communication skills across diverse teams.
  • Understanding of social determinants of health and their impact on client wellbeing.
  • Knowledge of Brightli system operations and program regulations.
  • Ability to lead, evaluate, and coordinate services effectively.
Benefits
  • Comprehensive Benefits Package: Health, dental, vision, retirement, disability, life insurance, wellness programs, and more.
  • Telemedicine Access: 24/7 virtual visits for medical, behavioral health, and dermatology.
  • Employee Assistance Program: Free 24/7 counseling, legal, and financial support for you and your household.
  • Generous PTO: 29 days annually, including vacation and holidays.
  • Supportive Culture: A workplace that values your humanity, promotes wellbeing, and encourages joyful engagement.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
quality managementdata analysisproject managementLean Six Sigmaevidence-based practicesprocess improvementaudit preparationaccreditation processesTrauma-Informed Carepolicy and procedure updates
Soft skills
organizational skillsanalytical skillsattention to detailcommunication skillsability to manage multiple prioritiescollaborationleadershipchange managementfeedback provisiontraining development
Certifications
Lean Six SigmaPMPhealthcare compliance certification
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