Operations Manager
Bureau Veritas Group
full-time
Posted on:
Location Type: Office
Location: San Francisco • California • United States
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About the role
- Oversee all operational activities at the Martinez facility
- Monitor and manage branch financial performance including timely billings, collections, and expense control
- Ensure all staff have adequate resources, Personal Protective Equipment (PPE), tools, and equipment
- Organize office procedures, schedules, and staffing assignments
- Identify and pursue new business opportunities; develop and maintain client relationships
- Troubleshoot issues, resolve problems, and ensure customer satisfaction
- Ensure compliance with all Bureau Veritas corporate policies and procedures
- Provide constructive feedback and recognize strong performance
Requirements
- Broad experience in petroleum/chemical inspection-related business
- In-depth understanding of local business operations, customer base, and market dynamics
- Knowledge of Bureau Veritas Health, Safety & Environmental (HSE) procedures and associated governmental regulations
- Familiarity with petroleum and chemical industry standards and inspection methodologies
- Understanding of laboratory operations and quality management principles
- Knowledge of ISO 17025, ISO 9001, and ISO 14001 standards (or willingness to develop)
- Excellent verbal and written communication abilities
- Strong financial acumen and ability to manage P&L metrics
- Problem-solving capability with sound judgment in complex situations
- Ability to manage multiple priorities in a fast-paced environment
- Computer literacy (Microsoft Office, email, database systems)
- Valid driver's license and reliable transportation
Benefits
- Medical, Dental, and Vision coverage
- Company-matched Retirement plan
- Generous Paid Time Off and Company Holidays
- Life Insurance and AD&D coverage
- Paid Parental Leave Up to 10 Weeks for Pregnancy
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Tuition Assistance, along with optional life and pet insurance
- Access to Corporate Discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial performance managementbillingscollectionsexpense controlcustomer satisfactionlaboratory operationsquality management principlesISO 17025ISO 9001ISO 14001
Soft Skills
communicationproblem-solvingjudgmentorganizationalstaff managementclient relationship managementfeedback provisionmulti-priority managementconstructive feedbackperformance recognition