People Delivery Manager
Bupa
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £65,200 per year
About the role
- Provide strong leadership to the People Delivery team, fostering a collaborative, accountable and high-performance culture.
- Lead complex projects and programmes with a structured approach, ensuring delivery is on time, within scope and budget, and aligned to strategic priorities.
- Develop and implement resource planning strategies to maximise team capability and ensure optimal utilisation across the team and stakeholder requirements.
- Build capability within the team through coaching, mentoring and development planning, ensuring consistent delivery standards and succession readiness.
- Establish clear governance frameworks and delivery controls to monitor progress, manage risks, and ensure transparency in delivery.
- Manage the Care Services delivery plan - including cyclical calendar, incoming demand, engagement plan and key change project activity.
- Work with key business stakeholders to showcase delivery and align the plan with key business priorities.
- Actively manage interdependencies across stakeholders and teams, ensuring alignment and minimising duplication or resource conflict - with particular focus on the relationship with People Operations and COEs.
- Ensure key people risks and their control/mitigation is embedded into the people plan and report against these where required.
- Utilise key people data and metrics to continually inform people delivery.
- Deputise for the Head of People - Care Services where required, including representing Care Services at key project governance forums.
Requirements
- CIPD qualified or equivalent relevant experience
- Commercial acumen - understands the commercial aspects of the business and how to develop people plans that will support and enhance business performance.
- Generalist HR experience gained within a relevant market and / or industry – exposure to a Healthcare / Retail / Hospitality / Consumer led environment would be hugely beneficial.
- Generalist HR experience ideally within a provision business with particular expertise in people programmes and people leadership
- Leading and embedding HR change projects/programmes which span large numbers of employees.
- Strong people leadership experience, interpersonal and communication skills with the experience of motivating and inspiring a remote team.
- Experience of effective resource utilisation and prioritisation, balanced with strong stakeholder management.
- Good knowledge of tools and techniques for planning, monitoring and controlling projects and programmes, including budget management.
- Sound business case development and experience of presenting and influencing at Senior steering committees.
- Experience of people risk management, controls and reporting.
- Experience of data and AI use to drive key delivery focus on priorities.
Benefits
- 25 days holiday pro rata, increasing through length of service, with option to buy or sell.
- Private Medical Health Insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Various other benefits and online discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
resource planningproject managementpeople risk managementbudget managementdata analysisAI utilizationpeople programmesHR change managementbusiness case developmentstakeholder management
Soft Skills
leadershipinterpersonal skillscommunication skillscoachingmentoringmotivating teamsinspiring teamscollaborationaccountabilitytransparency
Certifications
CIPD qualified