Bulletproof

Art Director

• Inspiring and leading your team by setting an example of great 'hands on' design solutions
• Mentoring a team of creatives
• Creatively leading and presenting all of your projects
• Guiding and influencing workflow
• Seeing jobs through from concept to print
• Leading briefings and design critiques
• Challenging senior creative team members with innovative and inspiring thinking
• Briefing illustrators, lettering artists and general suppliers
• Art directing photo-shoots

Design Director – 12 month FTC, mat leave cover

Artificial Intelligence

• Create and enhance imagery using generative AI, image-editing software, and professional retouching techniques.
• Develop visual concepts, mood boards, style frames, and campaign mock-ups from creative briefs.
• Retouch photography and AI-generated images, including colour correction, compositing, masking, skin and product refinement, lighting adjustments, and background replacement.
• Resolve common AI-image issues such as visual artefacts, incorrect anatomy, inconsistent textures, distorted objects, and unrealistic lighting.
• Write and refine prompts to generate imagery that meets specific creative, brand, and production requirements.
• Combine multiple photographic, CGI, stock, and AI-generated elements into seamless compositions.
• Produce realistic product, lifestyle, environmental, and conceptual visualisations before final production.
• Maintain consistency across campaign assets, formats, and channels.
• Prepare production-ready files for print, digital, social media, e-commerce, presentations, and other platforms.
• Work closely with creative directors, designers, photographers, copywriters, marketers, and production teams.
• Manage feedback and revisions while maintaining quality and meeting deadlines.
• Stay informed about developments in generative AI, image creation, retouching, and visual-production workflows.
• Follow copyright, licensing, brand-safety, confidentiality, and responsible-AI guidelines.
• Organise source files, prompts, versions, and final assets using clear file-management processes.

Creative AI Retoucher, Visualiser

Brand Manager

• Leading the development of brand positioning, brand worlds, and brand architecture
• Translating consumer, category, and cultural insights into clear creative territories that guide design and identity work
• Building strong design principles and provide confident, constructive strategic critique
• Partnering closely with designers to inspire and elevate creative output
• Leading or co-leading client workshops and strategic discussions with clarity and authority
• Navigating multi-market APAC contexts, balancing global consistency with local nuance
• Working independently, at speed, with a high bar for strategic rigour and craft

Brand Strategist

Client Partner

• Organising and attending client meetings; creating and leading presentations with precision and confidence
• Being the key agency lead across a number of levels and brands, building trusted and collaborative partnerships with clients
• Overseeing the timely distribution of agendas, contact reports, status reports, timelines and other client facing documentation
• Confidently presenting and discussing briefs, feedback, proposals and financials with a client team
• Using your understanding of the clients and industry to identify opportunities to proactively unlock new conversations
• Managing the delivery of design projects and workflow, ensuring work is completed to the highest standard to meet client timelines and budgets
• Leading and overseeing the day-to-day project deliverables from the initial briefing through the artwork process, recognising when to elevate any issues
• Developing and managing project timelines and detailed proposals
• Taking responsibility for the weekly management of billings, forecasting and client purchase orders broaden your understanding of the client service discipline required
• Strategically contributing to brief content, audits, presentations and pitches

Senior Client Manager

• Organising and attending a number of client meetings; creating and contributing to presentations, ensuring meeting notes are distributed in a timely manner
• Being a key point of contact within the agency for clients across a number of projects whilst converting strong and influential relationships into meaningful partnerships
• Managing client expectations through on-going dialogue and honest discussions
• Being responsive to client needs and requests, whilst balancing great service with the needs of the agency
• Being flexible and adaptable to circumstances, proposing solutions with ease
• Beginning to negotiate simple fee and timing discussions with the support of senior team members
• Writing and/or overseeing the timely distribution of agendas, contact reports, status reports, timelines and other client facing documentation
• Confidently presenting and discussing briefs, feedback, proposals and financials with the client team
• Confidently talking about the industry, current category and market trends to provide ideas and inspiration to grow our client's business
• Keeping your eyes and ears to the ground; continually seeking out new opportunities and relationships
• Reporting into your Client Director on a day-to-day basis while working with and supporting the wider team as required
• Managing the delivery of design projects and workflow, ensuring work is completed to the highest standard whilst meeting client timelines and budgets
• Leading the day-to-day project deliverables from the initial briefing through the artwork process, recognising when to elevate any issues or challenges
• Developing and managing project timelines and detailed proposals, which are realistic and effectively meet our client’s needs
• Taking responsibility for ensuring Screendragon is up to date and accurate
• Assisting with the weekly management of billings, forecasting and client purchase orders
• Undertaking desktop research for brief content, audits, presentations and pitches
• Learning from Client Directors and Senior Client Directors to grow client relationships and broaden your understanding of the client service discipline
• Positively contributing to the culture of our agency
• Building unbreakable bonds and working collaboratively with the wider Bulletproof team
• Providing clear and actionable feedback within critiques and briefings, which is supported with appropriate rationale and grounded within the client brief
• Organising and managing individual project wash-ups
• Beginning to utilise our proprietary strategic tools to build stronger briefs
• Working closely with the production team in the delivery of artwork and guidelines
• Proactively generating ideas to inspire members of the wider team
• Utilising and following the Bulletproof processes to deliver best practice ways of working
• Assisting in the development and delivery of client presentations, pitch presentations and new business proposals when required

Client Manager

Designer

• Develop and deliver innovative, inspiring design solutions, transforming early ideas into clear, compelling creative directions
• Collaborate closely with senior creatives, strategists, and client services to ensure creative output aligns with the broader project vision
• Manage multiple projects end-to-end, from concept through to delivery and print, ensuring high-quality execution on time
• Contribute to pitches and client meetings, articulating design rationale clearly and confidently
• Refine and evolve brand identities, ensuring consistency across all touchpoints while building out systems, guidelines, and toolkits
• Collaborate across disciplines (motion, digital, 3D, copy, strategy) to create cohesive and considered brand experiences

Solutions Engineer

• Provide day-to-day leadership, coaching, and mentoring to Solution Architects, ensuring clarity of expectations, consistent delivery, and professional growth.
• Conduct regular one-on-ones, performance evaluations, and development planning for team members.
• Foster a collaborative, high-performance culture with a focus on accountability, continuous learning, and technical excellence.
• Coordinate workload distribution, ensuring appropriate resource allocation across pre-sales engagements.
• Champion a people-first leadership style that supports engagement, well-being, and teamwork.
• Lead the development, documentation, and rollout of standardized Solution Architecture processes, templates, and best practices.
• Identify opportunities to automate repetitive tasks, increase efficiency, and improve solution consistency across the team.
• Implement scalable processes for solution design, estimation, handoff, and internal communication.
• Monitor and refine workflows to ensure alignment with organizational goals and service offering maturity.
• Support the Bulletproof sales team by providing technical oversight for pre-sales activities and attending client meetings.
• Maintain expert knowledge of Bulletproof’s products and services, with a focus on MSP and MSSP, and the way BP is delivering these services with input from the divisional operational VPs.
• Guide team members in gathering client requirements, designing solutions, and following industry best practices.
• Review and approve technical specifications, design documents, and other architectural artifacts generated by the team.
• Oversee the development of accurate project scopes, timelines, and delivery expectations.
• Support webinars, onsite visits, seminars, events, and tradeshows as needed.
• Evaluate emerging technologies and lead the team in recommending innovative, efficient solutions.
• Act as the primary liaison between the Solution Architecture team and other departments, including Sales, MSP, and SOC Delivery, Professional Services, PMO, and Product Development.
• Establish clear communication channels to improve visibility, feedback loops, and alignment on project scope, timelines, and priorities.
• Provide timely updates, insights, and escalations to leadership and internal stakeholders.
• Ensure consistent, high-quality communication to clients, partners, and internal teams.