Senior Solutions Architect – Infrastructure
SHI International Corp.
Senior AI Solutions Engineer
Built
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $205,000 per year
Job Level
Senior
Tech Stack
AzureGraphQLPythonSQLTypeScript
About the role
- Own prompt engineering & agent workflow design (tool/function calling, structured outputs, guardrails)
- Translate client SOPs into production workflows; ensuring we account for the specific nuances of each client
- Operate and iterate with real client data to launch; troubleshoot and resolve issues quickly. Back-test new changes to existing data to ensure nothing breaks
- Act as the technical escalation point for 6–8 concurrent customers; enable clients and our Agent Analysts on best practices
- Instrument and report performance, create reusable templates/runbooks, and feed product requirements to Engineering
Requirements
- Experience in a customer-facing technical role (Solutions Engineer / Sales Engineer / Implementation Engineer) at a data/AI/infra company (e.g., Snowflake, Databricks, similar)
- Deep, practical prompt engineering expertise (few/zero-shot design, tool/function calling, structured outputs, agents, retrieval)
- Experience building agentic workflows with LLM providers (OpenAI/Anthropic/Azure)
- Strong software engineering fundamentals; fluent in Python and/or TypeScript, REST/GraphQL APIs, and SQL
- Comfort creating evaluation pipelines, A/B tests, and analytics to measure quality, safety, and cost
- Excellent client communication—able to translate messy SOPs into deterministic workflows and drive to outcomes on tight timelines
- Bonus: Fintech/banking or B2B enterprise SaaS background; Snowflake/Databricks integrations; prompt observability/guardrails (e.g., Langfuse/MLflow-like tools); security & compliance awareness (SOC2, PII handling)
Benefits
- Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k
- Robust compensation package including base salary and equity
- Flexible working hours, paid family leave, ERGs & Mentorship opportunities
- Learning grant program to support ongoing professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
prompt engineeringagent workflow designPythonTypeScriptREST APIsGraphQL APIsSQLA/B testinganalyticsdata back-testing
Soft skills
client communicationproblem-solvingtechnical escalationbest practices enablementworkflow translationoutcome-driveniterationtroubleshootingperformance reportingtemplate creation
