Bubble

Vice President

• Own the end-to-end customer experience across the full lifecycle — from first interaction and onboarding through long-term platform adoption, expansion, and advocacy.
• Lead and scale a multi-disciplinary Success organization, including Customer and Enterprise level support, Community, Product Education, and Operations.
• Act as the Voice of the Customer, synthesizing qualitative and quantitative insights into clear, actionable feedback that influences product strategy, roadmap prioritization, and user experience.
• Build scalable, cost-effective success systems that balance empathy, quality, and operational rigor for a large, global, long-tail user base.
• Design and evolve Bubble’s product-led success model, enabling customers to self-serve, learn, and succeed through education, documentation, community, and automation.
• Collaborate with GTM teams to support customer graduation from free usage into larger plans and enterprise relationships, without compromising scale or community health.
• Build and operate world-class support capabilities using the right mix of in-house teams, BPO partners, automation, and AI to deliver consistent, high-quality support at scale.
• Ensure the health, safety, and sustainability of Bubble’s community by establishing clear moderation policies, trust & safety processes, and governance.
• Hire, develop, and retain strong leaders who can operate complex systems, run day-to-day programs, and continuously improve outcomes across Success.

VP, Success

Social Media Manager

• Monitor and engage with users on social media platforms.
• Respond to each and every comment, message, and inquiry in a timely and professional manner in our specific tone of voice.
• Collaborate with our social media team to maintain and improve best practices for increasing engagement.
• Stay up-to-date on industry trends and best practices for social media engagement
• Commit to the overall expectation of keeping our online community excited and engaged.

Social Media Engagement Intern

Product Designer

• Own design for key mobile surfaces: editor workflows, preview/testing, and the mobile runtime on iOS and Android.
• Partner with PM & other designers on the Bubble editor to make it intuitive for mobile app creation, shaping layout, navigation, and builder workflows.
• Lead design from problem definition to research, interaction, visuals, prototyping, and launch.
• Translate complex web concepts into mobile‑first interaction models and patterns.
• Apply strong mobile design practices to ensure smart defaults for navigation, typography, spacing, and conventions.
• Gather mobile‑specific feedback with PM and user‑facing teams, defining opportunities that improve adoption and retention.
• Plan and run lightweight UX research and synthesize findings into actionable insights.
• Evolve mobile design standards and components within Bubble’s design system, aligned with iOS and Android guidelines.
• Collaborate with engineering to scope and sequence mobile releases without sacrificing quality.
• Use AI and prototyping tools to explore and communicate interaction behavior.

Senior Product Designer, Mobile

• Lead a team of talented product designers, identifying development and growth opportunities and providing regular coaching and feedback
• Drive product design hiring, including defining the hiring and interview plan and leading the interview process
• Establish product design best practices and processes across product discovery and delivery
• Ensure the team is operating efficiently in exploring and validating designs, and scoping and iterating on launches
• Refine Bubble’s design system, ensuring it is modern, intuitive, and applied consistently across the product
• Lead by example, speaking with users, collaborating cross-functionally, identifying opportunities, and validating ideas
• Refine our product vision, ideal customer profile, and ideal user journey leveraging research and validating with users

Director, Product Design

Marketing

• Develop and Implement Medical Marketing plans and executions to meet brand’s objectives - manage medical activations via brand integrations, media plans, personal and non-personal medical communication, and digital channels. Own/strategize B2B HCP CRM (email marketing) initiatives and other HCP digital touchpoints.
• Bring clinical relevance, impactful medical sales support materials, e.g. Core Visual Aids, poster and publication execution, and integrated digital impact by confidently communicating Bubble’s formulations, highlighting clinical benefits, ingredients, and outcomes.
• Manage the field sales team CRM system including cycle call planning, CRM utilization, CRM analysis/metrics, field sales team bonus payout.
• Manage e-detailing initiatives including developing leads from conferences into recommenders, executing virtual detailing and patient sampling programs in non called-on territories
• Contribute to long-term brand strategy development for existing & new categories, including collaboration to identify opportunities with Dermatologists, Pediatricians, and other target HCPs in disease state areas and clinical data to support brand growth and profitable success
• Lead strategy and scientific messaging at medical conferences, industry events, and professional meetings
• Collaborate cross-functionally to share learnings, insights, and best practices across the team
• Leverage CRM tools to track activity, analyze performance data, and lead modeling exercises, forecasting, budgeting and execution of the professional sampling plans for direct-to-HCP and Dermatology Sales team distributions

VP, Success

Social Media Engagement Intern

Senior Product Designer, Mobile

Director, Product Design

Dermatology Marketing Manager