BTECH

Product Manager

• - **Market Research:** Conduct competitive analysis and user research to identify trends in the fintech landscape and gaps in our current product offerings.
• - **Feature Discovery:** Assist in drafting product requirement documents (PRDs), user stories, and acceptance criteria for upcoming features.
• - **Data Analysis:** Dive into product usage data (using tools like SQL, Mixpanel, or Amplitude) to uncover user behavior patterns and suggest actionable product improvements.
• - **Cross-Functional Collaboration:** Participate in sprint planning, stand-ups, and retrospectives, acting as a bridge between the engineering and design teams.
• - **Quality Assurance:** Perform hands-on product testing to ensure a seamless user experience across our platforms before any public release.

Product Management Intern

IT Support

• Assist in providing L1 support for business-critical retail applications, including POS, ERP, inventory, Fintech, and e-commerce platforms, under the guidance of senior team members.
• Help investigate and troubleshoot basic application-related issues, escalating more complex cases to senior support staff.
• Collaborate with IT and business users to help identify issues and support the implementation of fixes.
• Support the team during application updates, testing, and UAT (User Acceptance Testing) activities.
• Help document solutions and contribute to maintaining the knowledge base for ongoing operations.
• Assist in monitoring data flow between systems (e.g., POS, ERP, CRM) and flag any irregularities.
• Support regular system health checks and help monitor logs under supervision.
• Assist in preparing training materials and providing basic end-user support as needed.

IT Support Intern

Product Designer

• Assist in designing user-centered interfaces and experiences for web and/or mobile products under the guidance of senior designers.
• Support the team in conducting user research, gathering feedback, and translating insights into design improvements.
• Help create wireframes, mockups, and prototypes to communicate design ideas and concepts.
• Collaborate with product managers, developers, and other stakeholders to understand requirements and design constraints.
• Contribute to and help maintain design systems, ensuring consistency across products.
• Participate in design critiques and brainstorming sessions, offering and receiving feedback constructively.
• Assist in usability testing sessions and help document findings and recommendations.
• Stay curious about design trends, tools, and best practices in UX/UI design.

Product Management Intern

IT Support Intern

Product Design Intern