Senior Manager – Programme Delivery
BT Group
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Lead end-to-end delivery of complex, multi-year strategic change programmes from discovery through implementation and benefits realisation, applying learning from trials to in-life operations.
- Define and own programme scope, governance, plans and KPIs, translating strategic objectives into clear workstreams, milestones and success measures.
- Align with stakeholders across the business and wider BT (up to MD and Director level), building trusted relationships and inspiring brilliant outcomes.
- Partner with business architects and project managers to convert high-level goals into detailed designs, roadmaps and executable plans, identifying enablers, risks and roadblocks.
- Lead and develop a high-performing programme team, role-modelling confident decision-making, solving delivery issues at peer level and escalating to senior leadership where required.
- Track performance against KPIs, proactively identify opportunities to improve operations, and recommend process, systems and operating model improvements to senior stakeholders for implementation.
Requirements
- Proven experience in leading large, strategic change or transformation programmes.
- Strong leadership and programme/project management skills, with the ability to drive delivery through others.
- Excellent communication and stakeholder management skills, with the ability to influence at senior levels.
- Ability to operate in a fast-paced environment, balancing multiple long-term strategic initiatives and tactical work.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
programme managementproject managementKPI trackingstrategic change managementprocess improvementrisk managementstakeholder managementdelivery management
Soft Skills
leadershipcommunicationrelationship buildingdecision-makinginfluencingproblem-solvingteam developmentadaptability