Senior Service Operations Engineer
BT Group
full-time
Posted on:
Location Type: Office
Location: Budapest • Hungary
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Job Level
About the role
- You will do technical support for enterprise customers using technical skills acquired on internal trainings.
- You will support Voice and Data technology devices produced by Avaya and Cisco.
- You will coordinate the resolution end-to-end between customer, supplier and resolver teams.
- You will be involved in managing contractual obligations with suppliers.
- You must speak fluent French to be considered for the role.
Requirements
- ITIL and Cisco troubleshooting experience is an advantage
- Customer support experience is an advantage
- Fresh graduates are welcome
- Network experience OR French language skill is required
- Fluent in English
- Fluent in French
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supporttroubleshootingnetwork experience
Soft skills
customer supportcoordinationcommunication
Certifications
ITIL