Wealth of life experience which could help you navigate challenging situations
Resilience from raising a family or life skills built up from years of building relationships with those around you.
Ability to speak with customers over the phone about their account
Listening to customer needs and working together to find the best possible outcome.
Flexibility in managing appointments and breaks.

Benefits

A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonus
Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
Volunteering days, so you can give back to your local community.
Optional Private Healthcare and Dental, to protect you and your family.
Great team culture, meaningful support, and tailored training to help you build a lasting career.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

resiliencecommunicationcustomer serviceproblem-solvingflexibilityrelationship buildingactive listeningnegotiationadaptabilitytime management