Install analytical x-ray equipment
Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and make necessary adjustments and alignments
Perform preventive maintenance according to written preventative maintenance procedures
Prepare and submit reports covering all job activities with accuracy and detail
Participate in on-the-job training of field service personnel when required
Suggest methods to offer improvement to equipment performance and functionality
Between assignments be available during normal working hours for immediate response to reassignment and telephone support
Remain in contact with assigned customers to ensure that there are no unreported problems
Promote and maintain service contracts in assigned region
Keep up to date on new products and product changes within his/her required sphere of activity to increase own capabilities and skills
Conduct all field assignments according to service department procedures
Perform other tasks as assigned by the manager or supervisor
Travel to customer locations 80% or higher

Requirements

AA Degree in electronics required; bachelor's degree preferred.
Previous military experience in electronics a plus.
3 years previous service experience installing and repairing complex electronic systems.
Experience using the Bruker AXS LLC SCD-XRD system is preferred.
Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time.
Ability to communicate effectively in a professional manner with both internal and external customers.
Excellent customer relations skills and the ability to make timely and effective decisions.
Familiarity with the operation and use of standard electronic test equipment.
Familiarity with the use of personal computers.
Ability to travel extensively by air and car both domestically and internationally if needed.
Live one hour or less to nearest major airport.
Reside in the Southwest United States or Western United States.

Benefits

401(k) with company match
Employee stock purchase plan
Medical and dental plans
Life insurance
Short-term and long-term disability insurance
Employee assistance program
Paid time off including vacation, sick time and holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

analytical x-ray equipment installationmalfunction analysispreventive maintenancereport preparationelectronic systems repairdiagnosis of equipment problemsstandard electronic test equipmentBruker AXS LLC SCD-XRD systemcomplex electronic systemsfield service experience

Soft Skills

effective communicationcustomer relationsdecision makingtraining and mentoringproblem-solvingattention to detailadaptabilityteam collaborationtime managementprofessionalism

Certifications

AA Degree in electronicsBachelor's degree (preferred)military experience in electronics (plus)