Bruker

Support Engineer

• Provide first line technical support to field engineers and customers using technical documentation, telephone support and remote diagnostic tools
• Maintain spare parts inventory, applications lab equipment, and provide on-site customer and factory training
• Travel as necessary to support field operations and cross train field engineers
• Provide technical phone support to customers and field service personnel worldwide for Bruker AXS products
• Perform system repairs and maintain repair documentation of customer material and return to stock parts from the field
• Provide input and create service bulletins and other technical documentation
• Configure computers and peripherals as required
• Contribute to the development and delivery of service training classes
• Assist in the development and updating of technical maintenance manuals
• Work closely with Engineering and Manufacturing to resolve hardware and software problems in the field
• Ensure Corrective/Preventive Action Reports (CPAR) are submitted as necessary.
• Ability to travel, as necessary to support field operations. Up to 50% travel.

Field Engineer

• Plan, organize, coordinate, and execute own activities with coordinator supervision
• Perform onsite installation of Bruker AXS equipment and accessories according to factory specifications
• Provide comprehensive training to customers on hardware, software, safety protocols, and maintenance
• Diagnose and resolve issues through remote and onsite support
• Perform preventive and corrective maintenance and troubleshooting on instruments
• Collaborate with service management, sales colleagues, and administration to prepare quotations, manage material orders, and monitor tasks
• Participate in factory training courses and stay updated on product features and software
• Travel within Northeast Spain (mainly Cataluña and Baleares) and internationally to Italy
• Develop and maintain strong customer relationships, ensuring satisfaction and trust in products and services

Field Service Engineer

• Plan, organize, coordinate, and execute own activities with coordinator supervision.
• Perform onsite installation of Bruker AXS equipment and accessories according to factory specifications.
• Provide comprehensive training to customers on hardware, software, safety protocols, and maintenance requirements.
• Diagnose and resolve issues through remote and onsite support; perform preventive, corrective maintenance and troubleshooting on instruments.
• Collaborate with service management, sales colleagues, and administration to prepare quotations, manage material orders and monitor tasks.
• Participate in factory training courses and stay updated on new and existing product features and software.
• Travel across Northeast Spain (mainly Cataluña and Baleares) and internationally (Italy); develop and maintain customer relationships to ensure satisfaction.

Application Engineer

• Field Service, System, and Applications role supporting Bruker Nano Surfaces and Metrology Division
• Customer direct post-sale instrumentation and application support including installation, user and application training, instrument diagnostics/fix, and post-sale application support
• Install, qualify, troubleshoot, and qualify instruments, upgrades, and accessories
• Work with customers to diagnose complex electro-mechanical hardware/software instrument issues and drive solutions
• Create and maintain record of activity in support database and perform preventative maintenance
• Teach theory of operation and train new users, demonstrate instrument ability, and provide post-sale user and application training
• Travel domestically and internationally; work in government sites, semiconductor cleanrooms, production floors, and laboratories
• Home office based out of the Greater Phoenix, AZ area traveling to client sites

Field Service Systems/Applications Engineer

Research Analyst

• Contribute to R&D under supervision of senior scientist
• Culture, freeze, bank and seed mammalian cells for imaging assays
• Provide R&D with samples that have passed developed QC tests
• Prepare buffers, media, solutions and other reagents per lab practices
• Maintain lab equipment and cleanliness
• Perform and monitor inventory of supplies and reagents and place orders
• Provide hands-on lab support to reach department goals
• Maintain clean and sanitary work area and accurate lab records
• Prepare and deliver sectioned FF and/or FFPE samples for R&D (desirable)

Senior Research Associate

Engineer

• Support the evolution of AFM system control and data acquisition electronics
• Support evaluation of alternative design approaches by performing analysis, modeling, and tests
• Support electronics design, analysis, prototyping, and system integration
• Select electronic components based on function, availability, reliability, and cost
• Work with functional teams to achieve reliable, manufacturable, serviceable, and testable designs
• Develop test plans and methodologies to objectively verify performance against requirements
• Design test fixtures to ensure compliance to product and manufacturing specifications
• Create product documentation, including BOM’s, fabrication files, and assembly drawings
• Support product and regulatory compliance testing
• Provide technical troubleshooting and failure analysis for new and existing product lines
• Document project decisions and provide appropriate cross-functional team communication
• Serve as technical interface with 3rd party development partners and vendors to ensure quality
• Support New Product Introduction, Sustaining Engineering, and Quality Engineering activities
• Follow company policies and processes
• Write, review, approve Engineering Change Orders (ECO)
• Support cross functional teams
• Perform other duties assigned by the supervisor
• Sustainment: lead supply chain enhancements, resolve end of life issues, maintain production test equipment
• New Product Introduction: support NPI, DFx, pFMEA and dFMEA activities, create manufacturing deliverables

Electrical Manufacturing Engineer

Mechanical Engineer

Bruker Spatial Genomics (BSG), a subsidiary of Bruker, focused on developing spatial 3D genomics and multiomic analyses platform.
Responsible for mechanical design and modifications of scientific instruments supporting sample preparation and imaging for 3D spatial genomics.
Work closely with VP of New Product Development, Sr. Staff Opto-mechanical Engineer and Sr. Staff Systems Engineer to deliver products to desired specifications.
Design and develop modular mechanical solutions and systems for next generation instruments.
Perform prototype assembly and verification of mechanical assemblies.
Specify and/or coordinate mechanical component design & fabrication with suppliers.
Create subassembly and system specifications and test procedures.
Direct offshore mechanical engineering design resources to complete required documentation.

Senior Mechanical Engineer

Account Executive

• Remote-based Sales Representative focused on the East Coast with preference for Boston–Billerica, MA
• Drive growth of Bruker’s Biosensors portfolio in the U.S. market
• Manage existing accounts and develop new opportunities across pharma, biotech, and academia
• Understand customer scientific needs and position biosensor solutions accordingly
• Build long-term relationships with strategic accounts and key opinion leaders
• Manage sales pipeline and forecasting in CRM and provide business updates to leadership
• Develop and execute territory-specific business plan
• Maintain knowledge of Bruker technologies, competitors, and industry trends
• Represent Bruker at conferences, trade shows, and customer workshops
• Collaborate with internal teams to support customer success throughout the sales cycle

Field Sales Representative, Biosensors

Supply Chain

• Unload and process inbound orders for receipt in SAP
• Operate forklift and pallet equipment to load/unload material
• Inspect inbound shipments for damage and record discrepancies
• Process and prepare orders in SAP for domestic and international shipments
• Review, pack, and ship orders using courier systems (FedEx, UPS)
• Pick materials for departments per pick lists and requisitions
• Run daily cycle counts and reconcile inventory to meet accuracy objectives
• Maintain inventory records and perform routine audits
• Monitor and order shipping supplies
• Communicate with other departments to support shipping and receiving needs
• Follow departmental policies, safety, and continuous improvement objectives

Logistics Coordinator III / Material Handler III

Sales

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life.
Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels.
In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications.
We are looking for a detail-oriented and proactive Pre-Sales Assistant (m/f/d) to temporarily (6 months) support our Workflow Architects and Sales team.

Pre-Sales Assistant

Marketing

• Test novel AI algorithms and evaluation methods for IR and Raman spectroscopic data, as well as new software products in development.
• Report your findings to technical product management
• Contribute to the development of new applications, e.g., by performing measurements of standard materials using Bruker Optics spectrometer systems, to create/expand reference databases
• Create marketing material on technical innovations and new applications, e.g., by the recording of video footage

Working Student, Product Development and Marketing

Human Resources

• Providing first-level HR support for email and telephone inquiries from employees and managers.
• Administration of employees’ data during employee lifecycle (hire to retire).
• Administration of time management tools (e.g. sick leaves, long-term absences).
• Preparing employee documents such as offer letters and contracts; support in hiring process.
• Learning management back-office support (e.g. maintenance of training partner database, contract/document filing, training schedules).
• Support in coordination of external service providers.
• Benefits administration.
• Maintenance of electronic and/or hard copy documents according to local law.
• Review of data and follows up on discrepancies to ensure accuracy.
• Preparation of reports and documents concerning personnel activities.
• Performance of other duties as assigned or required.

Support Engineer

Field Service Engineer

Field Service Engineer

Field Service Systems/Applications Engineer

Senior Research Associate

Electrical Manufacturing Engineer

Senior Mechanical Engineer

Field Sales Representative, Biosensors

Logistics Coordinator III / Material Handler III

Pre-Sales Assistant

Working Student, Product Development and Marketing

HR Administration Specialist, Dutch Speaker