Bruker

Field Engineer

• Install analytical x-ray equipment
• Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and make necessary adjustments and alignments
• Perform preventive maintenance according to written preventative maintenance procedures
• Prepare and submit reports covering all job activities with accuracy and detail
• Participate in on-the-job training of field service personnel when required
• Suggest methods to offer improvement to equipment performance and functionality
• Between assignments be available during normal working hours for immediate response to reassignment and telephone support
• Remain in contact with assigned customers to ensure that there are no unreported problems
• Promote and maintain service contracts in assigned region
• Keep up to date on new products and product changes within his/her required sphere of activity to increase own capabilities and skills
• Conduct all field assignments according to service department procedures
• Perform other tasks as assigned by the manager or supervisor
• Travel to customer locations 80% or higher

XRD Field Service Engineer / Specialist

• Préparer l'installation en prenant connaissance des spécifications techniques du système
• Réaliser l'installation sur site d'un système et la formation de prise en main auprès du client
• Réaliser la maintenance régulière et/ou préventive selon le protocole défini
• Diagnostiquer et corriger sur site et/ou par prise en main à distance, les dysfonctionnements
• Assurer un suivi régulier et entretenir une relation de qualité avec le client
• Rédiger un rapport d'activités externe et interne et réaliser le reporting
• Faire le lien entre les experts de l'usine et le client

Field Service Engineer – Ingénieur(e) SAV

• Complete new equipment installations, preventative maintenance activities, and emergency repairs.
• Communicate with customers, both in person and via electronic means.
• Provide feedback to internal teams to address failure points and make system reliability improvements.
• Support the Field Applications team as needed to maximize equipment uptime and create a great customer experience.

Field Service Engineer

• Provide expert hands-on technical expertise for installation, maintenance, and customer support
• Familiarization with specific instrumentation prior to installation
• Liaise with customers and colleagues in the site planning process
• Inspect, install, test, and achieve specifications of systems at customers’ sites
• Carry out breakdown and planned maintenance at customer sites
• Provide technical support to customers and colleagues

• National on-site service and support for FT-IR, NIR and Raman spectroscopy systems, as well as other technologies
• Installation, repair, maintenance, upgrades, system diagnostics, and relocation support
• Process integration of analytical instruments
• Network integration of analytical systems with specialized software solutions
• User training and onboarding for instruments and applications
• If required: support for the remote solutions center
• On request: support for in-house repairs
• If required: support in preparing service-related documentation
• Frequent travel and overnight stays are required

XRD Field Service Engineer / Specialist

Field Service Engineer – Ingénieur(e) SAV

Field Service Engineer

Field Service Engineer

Field Service Engineer — North Rhine-Westphalia