Bruker

Account Manager

• Manage all aspects of Bruker Spatial Biology’s portfolio in assigned pharma and CRO accounts in the US and EMEA geographies
• Develop multi-year account strategies aligned with customer R&D, clinical trial, and operational priorities
• Map and support decision-makers across R&D operations, procurement, and executive leadership
• Identify expansion opportunities across therapeutic areas, study phases, or functional groups
• Lead renewals, pricing discussions, and contract negotiations
• Understand R&D and drug-development workflows
• Collaborate with scientific, technical, and operational teams
• Partner with internal teams to drive seamless delivery of solutions
• Stay current on pharma and CRO trends

Strategic Account Manager – Pharma

Vice President

• Own the Americas commercial P&L, including annual operating plan, revenue targets, gross margin, and operating expense management.
• Develop and execute a multi-year regional growth strategy aligned with Tofwerk’s global product portfolio and vertical priorities.
• Translate market intelligence — customer needs, competitive dynamics, regulatory shifts — into actionable commercial plans and inputs to the global product roadmap.
• Identify and evaluate inorganic growth opportunities (partnerships, channel expansion, targeted acquisitions) in coordination with Tofwerk AG leadership.
• Work closely with Bruker Billerica based support functions roles (HR, Payroll, AP/AR, IT, Compliance and Export Control).
• Lead the Americas sales organization across capital instrument sales, aftermarket service contracts, consumables, and software/data offerings.
• Build and instrument a disciplined forecasting and pipeline-management cadence; deliver predictable bookings and revenue against quarterly and annual plans.
• Personally engage on strategic and lighthouse accounts — national labs, Tier-1 semiconductor manufacturers, leading pharmaceutical and academic research institutions, and key industrial customers.
• Strengthen channel relationships and OEM partnerships where these accelerate access to target markets.
• Ensure world-class post-sale experience through the regional applications scientist team and field service organization, driving high net retention and expansion within the installed base.
• Align service offerings, response-time commitments, and support infrastructure with the expectations of mission-critical customers in semiconductor and pharmaceutical environments.
• Champion the voice of the customer back into Switzerland-based engineering and product teams.
• Partner with Global Marketing to localize messaging, lead-generation programs, conference presence, and thought leadership for the Americas.

Vice President, Commercial, Americas

• Own the Americas commercial P&L, including annual operating plan, revenue targets, gross margin, and operating expense management
• Develop and execute a multi-year regional growth strategy aligned with Tofwerk’s global product portfolio and vertical priorities
• Translate market intelligence into actionable commercial plans and inputs to the global product roadmap
• Identify and evaluate inorganic growth opportunities in coordination with Tofwerk AG leadership
• Lead the Americas sales organization across capital instrument sales, aftermarket service contracts, consumables, and software/data offerings
• Personally engage on strategic and lighthouse accounts
• Ensure world-class post-sale experience through the regional applications scientist team and field service organization
• Partner with Global Marketing to localize messaging and lead-generation programs
• Recruit, develop, and retain a high-caliber commercial team
• Collaborate with peers in EMEA and APAC to share best practices

Vice President, Commercial Organization

Business Development Rep

• Manage worldwide Market Segment activities (Sales, Business Development Management, Segment Sales Application and Segment Marketing) for the assigned Market Segment(s) in cooperation with HUB Managers/Directors, Bruker AXS Marketing and Product Managers reporting to the Business Development Director
• Manage worldwide assigned Key Accounts in cooperation with Sales, Bruker AXS Marketing and Product Managers reporting to the Business Development Director
• Co-Manage the development of Direct and Indirect Sales activities globally for all Bruker AXS products for respective market segment(s)
• Execute on sales strategies regarding identified successful applications (voice of customer, VOC) for Bruker AXS products in the segment
• Manage Sales Application activities globally for all Bruker AXS products for respective market segment
• Manage Segment Marketing activities globally for all Bruker AXS products for respective market segment
• Manage Business Development activities globally for respective segment

Business Development Manager – Geoscience, Forensic Science

Field Engineer

• Install analytical x-ray equipment
• Analyze malfunctioning x-ray equipment and determine corrective action, replace faulty components, and make necessary adjustments and alignments
• Perform preventive maintenance according to written preventative maintenance procedures
• Prepare and submit reports covering all job activities with accuracy and detail
• Participate in on-the-job training of field service personnel when required
• Suggest methods to offer improvement to equipment performance and functionality
• Between assignments be available during normal working hours for immediate response to reassignment and telephone support
• Remain in contact with assigned customers to ensure that there are no unreported problems
• Promote and maintain service contracts in assigned region
• Keep up to date on new products and product changes within his/her required sphere of activity to increase own capabilities and skills
• Conduct all field assignments according to service department procedures
• Perform other tasks as assigned by the manager or supervisor
• Travel to customer locations 80% or higher

XRD Field Service Engineer / Specialist

• Préparer l'installation en prenant connaissance des spécifications techniques du système
• Réaliser l'installation sur site d'un système et la formation de prise en main auprès du client
• Réaliser la maintenance régulière et/ou préventive selon le protocole défini
• Diagnostiquer et corriger sur site et/ou par prise en main à distance, les dysfonctionnements
• Assurer un suivi régulier et entretenir une relation de qualité avec le client
• Rédiger un rapport d'activités externe et interne et réaliser le reporting
• Faire le lien entre les experts de l'usine et le client

Strategic Account Manager – Pharma

Vice President, Commercial, Americas

Vice President, Commercial Organization

Business Development Manager – Geoscience, Forensic Science

XRD Field Service Engineer / Specialist

Field Service Engineer – Ingénieur(e) SAV