BrowserStack

Implementation Specialist

• Drive the customer’s BrowserStack technical product evaluation end to end.
• Coordinate actively with customer stakeholders like the customer's Dev, QA, Network, Security, Business teams etc., to resolve technical product queries or technical roadblocks.
• Lead Customer Engineering activities including technical discovery, RFP responses, product value proposition, architectural guidance, L3 technical support escalations and ongoing customer relationships
• Devise technical approaches/solutions to enable customers to achieve success with BrowserStack.
• Work with cross functional product & engineering teams, learn & develop on testing domain technologies among others as per the customer needs.
• Design and lead comprehensive technical sessions and workshops for customers
• Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to product with relevant market insights to enhance product.

SDE - Customer Engineering, Automation Testing - Selenium, Pre-sales & Post-sales

Account Manager

• The Enterprise Account Executive role is focused on owning, retaining, and expanding a portfolio of BrowserStack's largest and most strategic global accounts (Fortune 500 / FTSE 100) through sophisticated, multi-threaded selling, executive partnership, and long-term value creation.
• Manage and grow a defined list of Tier 1, existing Enterprise accounts.
• Deepen relationships with CTOs, VPs of Engineering, Heads of DevOps, and QA Directors across global business units.
• Dramatically enlarge the BrowserStack footprint by driving adoption and spend from single products to the complete platform suite.
• Serve as the strategic quarterback who orchestrates Sales, Solutions Engineering, and Client Success to deliver a continuous, high-touch, multi-year growth strategy for your portfolio.
• Develop and execute comprehensive multi-year account plans for your portfolio, identifying white space, mapping stakeholder influence, and quantifying expansion potential across different business units, geographies, and product lines.
• Establish and maintain deep, trusted advisor relationships with C-level and VP-level executives (CTO, VP Engineering, VP DevOps, Head of QA).
• Ensure predictable, on-time renewals by reinforcing value, outcomes, and ROI well ahead of contract milestones.

Enterprise Account Manager

• Own a portfolio of Tier 1 Enterprise customers with full accountability for long-term revenue growth, retention, and expansion.
• Drive significant expansion revenue predominantly through cross-selling, upselling, and securing multi-year platform agreements to consistently achieve and exceed quarterly and annual expansion targets.
• Develop and execute comprehensive multi-year account plans for your portfolio, identifying white space, mapping stakeholder influence, and quantifying expansion potential across different business units, geographies, and product lines.
• Conduct deep discovery to understand customer business objectives, technical architecture, competitive landscape, and organizational dynamics to position BrowserStack as a strategic enabler of transformation.
• Establish and maintain deep, trusted advisor relationships with C-level and VP-level executives (CTO, VP Engineering, VP DevOps, Head of QA)
• Engage customers through regular high-touch interactions, including strategic onsite visits, executive business reviews (EBRs), and virtual QBRs, to strengthen relationships and accelerate account growth.
• Ensure predictable, on-time renewals by reinforcing value, outcomes, and ROI well ahead of contract milestones.
• Act as the central point of ownership and orchestration across internal teams (Solutions Engineering, Client Success, Product, Marketing, Legal, Finance) to deliver seamless customer experiences and execute complex, multi-phase deals.

Events

• Manage and drive execution of demand generation and field marketing plans while aligning with other areas of marketing
• Manage and drive execution of demand generation and field marketing plans while aligning with other functional areas like sales, product marketing, product and other stakeholders.
• Plan and develop a webinar calendar to align with product goals and manage its flawless execution.
• Manage all supporting logistics for field events, including printing, promotional items, supporting materials, shipping and receiving.
• Work closely, interact and manage agencies/3rd party vendor.
• Work closely with the different stakeholders to develop compelling marketing collateral, presentations, promotional materials etc for field activities.

Events Marketing

Revenue Operations

• You will directly work with Founders to drive Business Revenue in B2B Setting
• You will build Growth experiments to drive business results
• You will drive the entire team charter from hiring, team management, and firing to drive business results
• Running growth organization strongly rooted in numbers organization
• This is strictly a business revenue role and hence requires strong ownership and agility to drive business results

Revenue Growth Manager

Sales Development Rep

• To identify and hunt prospects through inbound motion & prospecting.
• To complete a volume of calls and emails to prospects (in the territory) on a daily basis.
• Call and email on new prospects and develop business relationships with the associations.
• Serve as the first in-depth point of contact to prospective partners and customers.
• Provide product information to prospective customers.
• Demonstrate solution-selling and relationship-building skills.
• To communicate/position/sell our value proposition to prospects.
• To secure an assigned number of sales appointments (webinars, in person meetings, event participation, etc).
• Responsible for documenting all calls and email activities on the CRM system.

Sales Development Representative

Product Manager

• Conduct in-depth research and analysis of market trends, competitor landscape, and customer needs and formulate data-driven strategies to enhance product revenue and market share
• Lead key select projects or major work streams related to BrowserStack’s overall product strategy
• Identify, prioritise, structure, and manage complex issues that drive product priorities
• Work closely with cross-functional teams to ensure seamless implementation of finalised Strategies
• Take ownership of the entire strategic initiative lifecycle, from conceptualisation and formulation to execution and outcome assessment
• Ensure that strategies are effectively implemented and measure success against predefined metrics, with a focus on achieving tangible dollar benefits
• Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to executives, functional, or regional management

SDE - Customer Engineering, Automation Testing - Selenium, Pre-sales & Post-sales

Enterprise Account Manager

Enterprise Account Manager

Events Marketing

Revenue Growth Manager

Sales Development Representative

Senior Lead – Market & Product Strategy