Brown & Brown Insurance

Senior Commercial Lines Account Manager

Brown & Brown Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Portland • Oregon • United States

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Job Level

Senior

About the role

  • Partner with an assigned producer to solve and handle account issues independently.
  • Consult on new business, prepare proposals, and handle customer requests directly.
  • Work with customers to ensure proper coverage is secured.
  • Negotiate and obtain quotes, marketing approximately 30% of the book of business.
  • Help customers understand their insurance policies and determine individual service needs.
  • Lead the renewal process by obtaining quotes and claims experience from various carriers.
  • Act as a liaison between producer and customer by obtaining updates and ordering documents needed for renewal.
  • Prepare and complete Insurance Coverage Reviews if needed.
  • Analyze contracts for certificates of insurance, issue certificates, and binders; reviewing accuracy on policies and documentations.

Requirements

  • Must have experience working with residential communities such as HOAs and apartment complexes.
  • Bachelor’s Degree (BA/BS) with five (5) years of experience in the field of Property and Casualty insurance, or high school graduate with a minimum of eight (8) years of related experience in the field of commercial insurance; other combination of work and/or education will be considered.
  • AU or CIC Designation preferred
  • Solid knowledge and understanding of property and casualty coverage, current legislation, rules, laws, and other regulations
  • Familiarity with contracts and other provisions
  • Fluent with Microsoft Windows, Office 365, Word, and Excel
  • AMS360 experience or skills to learn software program at an accelerated ability
Benefits
  • Medical/Rx
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Paid Time Off
  • Holidays
  • Preferred Partner Discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
property and casualty insuranceinsurance policy analysiscontract analysisquote negotiationcustomer serviceinsurance coverage reviewclaims experience evaluationdocument accuracy review
Soft Skills
problem-solvingcommunicationnegotiationcustomer relationship managementleadership
Certifications
Bachelor’s DegreeAU designationCIC designation