Broadridge

Client Relations Administrator – Contract

Broadridge

contract

Posted on:

Location Type: Hybrid

Location: El Dorado Hills • California • United States

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Salary

💰 $30 - $35 per hour

About the role

  • Maintain exceptional client relationships by leading investigations, and successfully resolving any service, delivery, or billing issues
  • Responsible for planning surrounding daily, month-end, and annual production runs; this includes ensuring material is available, providing production with volumes and instructions, attending production planning meetings, communicating progress to the client, and providing any reporting back to client
  • Work with client and internal resources to implement client changes, including such administrative tasks billing, processing items, running and sending reports
  • May have face to face interactions with clients
  • Identifies and participates in meetings to implement process improvements

Requirements

  • A minimum of 2 years' experience in a Client Services role is required
  • A minimum of an associates degree, or equivalent experience preferred
  • Strong Microsoft Office Suite skills
  • Knowledge of Project Management: planning, scheduling, following up on items from various internal teams, time management skills and meeting deadlines, driving progress
  • Financial industry knowledge is a plus
  • Ability to work in a fast paced, time sensitive and high-pressure environment, and ability to work under tight deadlines
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft Office SuiteProject Managementplanningschedulingtime management
Soft Skills
client relationship managementproblem solvingcommunicationorganizational skillsability to work under pressure
Certifications
associates degree