Broadridge

Client Service Support Representative – Contract

Broadridge

contract

Posted on:

Location Type: Hybrid

Location: Edgewood • New York • United States

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Salary

💰 $27 - $29 per hour

Job Level

Junior

About the role

  • Client facing communications over email and some phone calls
  • Act as a backup to any Relationship Administrator when needed supporting clients
  • Work with internal teams to obtain material quantities
  • Submit Host/Post, DDS, and other print requests
  • Run AI Tool and upload material matrix to ICSOL
  • Assist with updating APD/CPD
  • Request logo creation for print inquiries
  • Running reports and analyzing data within Excel
  • Other responsibilities/ad hoc projects as assigned

Requirements

  • 1-2 years of client services experience preferred
  • Bachelors degree preferred but not required
  • Proficient with Microsoft Excel, specifically with VLOOKUPs, Pivot Tables, etc.
  • Experienced with Microsoft Outlook and composing professional, client-facing email communications
  • Highly attentive to detail, able to multi-task and follow through
  • Ability to handle confidential information
Benefits
  • Paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft ExcelVLOOKUPPivot Tablesdata analysisAI Toolmaterial matrixprint requests
Soft Skills
client communicationattention to detailmulti-taskingconfidentialityfollow through