Brinqa

Account Manager

• Own the commercial relationship with assigned strategic accounts, acting as the primary business point of contact post-sale.
• Work closely with the Customer Success team to drive customer satisfaction by ensuring effective adoption and utilization of Brinqa solutions.
• Identify opportunities for upsell, cross-sell, and expansion of Brinqa offerings within existing accounts.
• Support the Customer Renewals team to ensure 100%+ net revenue retention and long-term customer value.
• Build executive-level relationships and become a trusted advisor to customer stakeholders, including CISOs, security leaders, and risk executives.
• Partner with Customer Success, Product, and Sales Engineering to ensure customer outcomes are achieved and any issues are quickly resolved.
• Develop account plans to align Brinqa's roadmap with customer needs and strategic priorities.
• Track customer health metrics, usage data, and feedback to identify growth opportunities and mitigate churn risks.
• Advocate for customer needs internally and bring insights back to the Brinqa team to inform product and go-to-market strategy

Strategic Account Manager

Sales Engineer

• Collaborate with account executives to understand customer pain points and map Brinqa solutions to their business needs.
• Deliver compelling technical presentations, product demonstrations, and live solution walkthroughs to executive audiences (CISO, CIO, CTO).
• Lead technical proofs of value (POVs) and pilot engagements, ensuring successful customer outcomes and measurable ROI.
• Assist in the design and scoping of complex solutions, including integrations with other security tools and platforms.
• Act as a technical advisor and trusted expert, guiding prospects through technical evaluations and addressing technical objections.
• Partner with product management to relay customer feedback and market trends, influencing future product roadmap decisions.
• Develop and deliver training and enablement materials for both internal teams and external partners.
• Support RFP and security assessment responses, ensuring accurate technical positioning of Brinqa solutions.
• Stay current with industry trends, competitive solutions, and emerging technologies in cybersecurity, AppSec, vulnerability management, and CTEM.

Strategic Account Manager

Senior Sales Engineer