Strategic Account Manager

Brinqa

Strategic Account Manager focused on relationship management and customer value creation in cybersecurity sector. Aiding enterprise clients in maximizing adoption and growth of Brinqa solutions.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer success within a SaaS environment, focusing on building executive-level relationships and driving customer satisfaction through effective adoption of cybersecurity solutions. Proven ability to exceed retention and upsell goals while collaborating cross-functionally to align customer needs with product strategy.

Highest-signal resume keywords

Account ManagementCustomer SuccessCybersecurity ConceptsSalesforceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningForecastingVulnerability ManagementRisk PrioritizationThreat Exposure

Soft Skills

Excellent CommunicationPresentation SkillsConsultative SellingHighly Organized

Tools & Technologies

SalesforceCustomer Engagement Tools

Industry Keywords

SaaSCybersecurityIT RiskComplianceEnterprise Sales

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own the commercial relationship with assigned strategic accounts, acting as the primary business point of contact post-sale.
Work closely with the Customer Success team to drive customer satisfaction by ensuring effective adoption and utilization of Brinqa solutions.
Identify opportunities for upsell, cross-sell, and expansion of Brinqa offerings within existing accounts.
Support the Customer Renewals team to ensure 100%+ net revenue retention and long-term customer value.
Build executive-level relationships and become a trusted advisor to customer stakeholders, including CISOs, security leaders, and risk executives.
Partner with Customer Success, Product, and Sales Engineering to ensure customer outcomes are achieved and any issues are quickly resolved.
Develop account plans to align Brinqa's roadmap with customer needs and strategic priorities.
Track customer health metrics, usage data, and feedback to identify growth opportunities and mitigate churn risks.
Advocate for customer needs internally and bring insights back to the Brinqa team to inform product and go-to-market strategy

Requirements

What you’ll need

5+ years of experience in account management, customer success, or enterprise sales in a SaaS environment.
Experience working with large, complex enterprise customers in cybersecurity, IT risk, or compliance domains.
Strong understanding of cybersecurity concepts such as vulnerability management, risk prioritization, and threat exposure is highly desired.
Proven track record of exceeding retention, upsell, and expansion goals.
Ability to navigate complex organizations and build strong relationships with technical and executive stakeholders.
Excellent communication, presentation, and consultative selling skills.
Highly organized with strong account planning and forecasting capabilities.
Experience using Salesforce and other customer engagement tools.
Prior experience in a cybersecurity software company.
Experience working cross-functionally with Customer Success, Renewals, and Product Management.

Benefits

Comp & perks

Significant Market Opportunity
Impact & Ownership
High-Earning Potential
Elite Sales & Channel Culture
Fast Career Growth