Business Development Representative – Outreach Coordinator
BrightView
full-time
Posted on:
Location Type: Office
Location: Parma • Ohio • United States
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About the role
- Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.
- Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.
- Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.
- Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals.
- Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.
- Apply sales techniques including objection handling, pipeline management, and account growth strategies.
- Track activities and results through CRM, producing accurate reporting on outreach effectiveness.
- Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.
- Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively.
- Represent BrightView at networking events, conferences, and community meetings to promote awareness.
- Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach.
- Align outreach efforts with BrightView’s mission, connecting community engagement to improved patient outcomes.
- Share insights from the field to support organizational planning and market strategy.
- Develop account plans and territory strategies to maximize referral growth.
Requirements
- Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.
- Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings.
- Knowledge of addiction medicine or behavioral health industry.
- Associate Degree or equivalent experience.
- Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience.
Benefits
- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
- Tuition Reimbursement after 1 year in related field
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales techniquesobjection handlingpipeline managementaccount growth strategiesCRMreportingoutreach metricsterritory managementaccount planningreferral generation
Soft Skills
relationship buildingcommunicationpersistencegoal achievementorganizational skillsnetworkingstakeholder educationcommunity engagementinsight sharingpatient-first approach
Certifications
Associate DegreeBachelor’s Degree in MarketingBachelor’s Degree in Business Administration