Brightidea

Software Engineer

• Own end-to-end AI chat development—from architecture through production—collaborating closely with a talented, passionate team
• Mentor teammates and partner with Product, Data Science, and Design to deliver reliable conversational flows
• Design and ship secure, low-latency retrieval and tool-use pipelines (RAG, function calling, agents) for internal datasets/APIs
• Build and scale data integrations (schemas, queries, caching); continuously improve backend components for UX, performance, and efficiency
• Establish quality guardrails, automated tests/evaluations, and observability; optimize for scalability, performance, and cost; run A/B tests

Senior Developer – AI Chat

Backend Engineer

• End-to-end feature development, from conception to production
• Participate in system design and architecture planning, for optimal software performance
• Take on independent responsibilities, while contributing to the team's collective goals
• Actively learn, adapt and stay up-to-date with the evolving tech landscape, including best practices

Experienced Backend JavaScript Developer

Product Manager

• We’re looking for a highly technical Product Manager to join our team and own the full product life cycle—from concept to delivery—ensuring process flow optimization, seamless integration of new features and ongoing UIX performance improvement.
• Understand, own and optimize the full customer journey
• Collaborate with cross-functional teams for product development and enhancement
• Own flow optimization & focus on UIX and product performance improvement
• Monitor and analyze product performance metrics
• Ongoing communication with customers

Product Manager, Former Developer

Product Marketing

• Analyze customer data and usage patterns to identify expansion opportunities and develop targeted customer segmentation frameworks for lifecycle marketing.
• Create positioning and messaging strategies for upsell/cross-sell scenarios, including competitive displacement and product bundling narratives.
• Design go-to-market strategies and enablement materials for introducing new products and capabilities to existing customer segments.
• Build and optimize marketing playbooks for usage-based expansion, renewal positioning, and self-serve to enterprise account conversion.
• Enable sales teams with compelling value propositions, competitive battle cards, and customer-specific messaging for expansion conversations.
• Collaborate with product and customer success teams to translate product capabilities into customer-relevant value stories and adoption drivers.
• Track expansion campaign performance, customer segment behavior, and messaging effectiveness to continuously optimize positioning and go-to-market approaches.

Product Marketing Manager, Customer Lifecycle

Art Director

• Lead a team: guide creatives to exceptional results and foster innovation within the design team.
• Hands-on design and video editing: actively create digital assets using advanced video editing software.
• Set and maintain the creative vision, aligning all outputs and employing strategic thinking to enhance brand development.
• Evolve brand identity across digital touchpoints.
• Oversee daily workflows, ensuring timely completion of assignments.
• Be a design visionary: stay abreast of industry trends and news.
• Review and approve creative outputs including web, visual identities, and video.
• Performance-driven design: utilize design to drive marketing KPIs, improve conversion rates, and conduct A/B testing.
• Ensure effective communication with other departments for cohesive design and marketing efforts.

Creative Manager

Compliance

• Develop and maintain compliance policies, ensuring alignment with Bright Data's values
• Implement business principles and ethics procedures, including KYC procedures
• Oversee ethical compliance in service usage
• Detect and prevent fraud and create prevention tools
• Conduct audits to ensure policy adherence and recommend improvements
• Communicate directly with, and evaluate customers and partners for policy alignment and guidance
• Report findings and update policies to address new risks
• Manage projects while supporting overall Compliance and Ethics initiatives

Compliance Officer

Customer Support

• Provide Bright Data's customers with timely and accurate technical support via phone and email
• Handle a high volume of technical customer inquiries
• Independently understand and solve technical problems using internal documentation
• Clarify problem solutions to customers and provide them with the best workflows
• Interact with other departments to clarify issues and escalate them when required
• Ensure a seamless experience for customers while working both independently and as part of a collaborative team