Bright Network

Account Manager

Bright Network

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £40,000 - £47,000 per year

About the role

  • Manage a portfolio of existing clients already engaged with our products and services - building strong working relationships with relevant stakeholders, understanding client briefs and building out relevant solutions.
  • Deliver client presentations, articulating the Bright Network proposition and most relevant value-add solutions.
  • Lead client kick-offs to ensure campaigns are well planned, collaborating with internal delivery teams to ensure strong campaign performance - with a view to secure contract renewals.
  • Interpret client campaign data to build insights & actions, along with the partner success manager.
  • Identify upsell & cross-sell opportunities for additional partnership activities to achieve increased client revenues.
  • There may also be new business inbound enquiries, where you will lead from discovery to close and ongoing management.

Requirements

  • You have at least 2 years’ experience in an account or relationship management role with a track record of hitting and exceeding commercial targets.
  • You’re keen to develop your expertise as a key contributor to a high-performing commercial team.
  • You’re a confident and articulate communicator with a strong commercial acumen & a natural ability to build strong & long-lasting relationships with client stakeholders.
  • You’re keen to learn from and collaborate with an experienced commercial team, but happy and keen to hit the ground running at the same time.
  • You embody our values of growth mindset, will to win and trusted to deliver, and feel passionately about our mission to build the workforce of tomorrow.
Benefits
  • With a recent £5m funding round, you’ll play a pivotal role in our exciting next phase of growth
  • Work on a product that’s genuinely loved by its customers - with an NPS of 91
  • We have a 10-year track record firmly established as no.1 players in the market
  • A values-driven company culture - we consistently score 4+ out of 5 in our team engagement surveys proving how much our team love working here
  • An exceptional benefits package including: extremely generous holiday allowance (28 days + 2 week Christmas closure), flexible working & "work from anywhere" policy, £50 monthly wellbeing budget, enhanced Aviva pension, private healthcare with Bupa, enhanced parental leave, regular team socials and company events, & more!
  • Our mission - upskilling the next generation of future talent and connecting members with opportunities they otherwise wouldn’t have access to!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
relationship managementcommunicationcommercial acumencollaborationinsight interpretationpresentation skillsclient engagementproblem-solvingupsellingcross-selling