Salary
💰 $130,000 - $150,000 per year
About the role
- Own the PMS domain end-to-end: reservations, rooms/inventory, rates/availability, calendars, housekeeping/maintenance tasks, roles/permissions, audit
- Translate hotel ops into simple APIs and focused UI slices; prioritize small, shippable increments
- Partner with Engineering on event-driven designs (queues, webhooks) and reliable workflows
- Define human-in-the-loop “agentic” flows (draft → approval → commit) with clear guardrails and auditability
- Drive integrations that matter (messaging, payments, ID/consent, third-party systems) without over-scoping
- Set goals and instrumentation (adoption, task completion, lead time, quality); review data weekly and simplify
- Run crisp discovery with internal teams and ops stakeholders; write PRDs/specs that remove ambiguity
- Keep compliance in the loop (privacy/consent, audit trails) and ensure secure-by-default choices
Requirements
- 4–7 years product management experience shipping backend/platform or operations-heavy products in a fast growing software or tech company
- Track record delivering complex, multi-team workflows from zero → live → iterated improvements
- Comfortable with APIs, data models, and event flows; can reason about reliability and idempotency at a product level
- Strong prototype-driven communication (prototypes, visuals, business cases)
- Evidence of high ownership in small teams: you move from ambiguity to shipped value quickly
- Hospitality/PMS, logistics, fintech, or marketplace ops experience
- Agentic development exposure: LangGraph/LangChain , tool/function calling, approval patterns
- LLM integration basics: prompt/schema design, evaluation, latency/cost tradeoffs
- Analytics comfort (SQL) and pragmatic observability thinking
- Able to collaborate and work on a small team
- Minimum Qualifications: 4 years product management experience shipping backend/platform or operations-heavy products in a fast growing software or tech company
- NOTE: Company does not support a work visa at this time