Commure

Technical Operations Manager

Commure

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $85,000 - $120,000 per year

Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Automate processes, deploy AI into day-to-day workflows, and build systems that make operations scale.
  • Work horizontally across the enterprise suite to unify data models, standardize processes, and create reusable building blocks company-wide.
  • Design reliable, scalable workflows (SQL-backed, API-driven, Retool-powered) to eliminate manual work and improve velocity, quality, and cost.
  • Identify high-leverage AI use cases (triage, routing, QA, forecasting, SOP generation) and implement tools to improve outcomes.
  • Define, track, and improve core operational KPIs (productivity, quality, scalability) and own the metrics that move revenue and profitability.
  • Stand up data models, dashboards, and processes for repeatable, auditable operations.
  • Partner with Product, Engineering, and Account Management to scope requirements, align on SLAs, and deliver durable solutions.
  • Drive projects end-to-end—requirements, design, build, launch, iterate—ensuring on-time delivery and measurable impact.

Requirements

  • 2–5 years in technical ops, data/analytics, software, consulting, or similar in a fast-paced SaaS/tech environment.
  • Technical fluency: Strong SQL (joins, windows, CTEs, performance basics); experience with Retool or similar internal tooling; comfort with APIs and basic web scraping.
  • AI in practice: You know how to evaluate and deploy AI/LLM tools to real workflows (prompting, guardrails, basic evals).
  • Systems thinking: Ability to translate business problems into data models, pipelines, and lightweight services that scale.
  • Execution & ownership: Track record of driving projects from idea → shipped → adopted → measured impact.
  • Communication: Clear, structured writing and stakeholder management across technical and non-technical partners.
  • Bias to action: Comfortable in ambiguity, excellent at prioritization, and proactive about unblocking teams.
  • Must be fully onsite, 5 days a week in our Mountain View HQ (acknowledgment required).