Multi-Site Camp Director
Bright Horizons UK
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New Jersey • New York • United States
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Salary
💰 $75,500 - $83,050 per year
Job Level
About the role
- An Multi-Site Camp Director is responsible for all aspects of planning and executing innovative, kid-centric summer day camp, as well as other seasonal break programs and pop-up childcare events throughout the year.
- This role involves developing and implementing local marketing initiatives; establishing and building relationships with hundreds of camp families; recruiting, hiring, training and leading seasonal teams.
- Overseeing logistics, compliance, operations and inventory management for the programs they manage.
- Handles crisis, emergency, behavioral and medical responses as needed when issues come up at camp or in other childcare settings.
- Manages all customer contact when seasonal management is not in place for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.
- Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services/programming in exchange for marketing.
- Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season.
- Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their locality.
- Oversees the management of a six-figure budget for personnel, food and programming.
Requirements
- Bachelor's Degree - Preferred or 5 additional years of experience in a camp, education or childcare in lieu of a degree
- 3 years Administrative or Supervisory Experience in a Camp, Education or Childcare setting - Required
- Past management or leadership experience is required; experience hiring and managing teams of 5 or more, as well as experience with multi-site management is preferred
- Must demonstrate an understanding of required quality camp standards; knowledge and ability to lead staff in implementation of developmentally appropriate program; experience and skill in communication, leadership, organization and supervision; sensitivity and responsiveness to needs of families, staff, and client/hosts; and ability to perform job responsibilities in all levels of direct care.
- Demonstrated sensitivity and responsiveness to needs of parents/guardian, staff, and client/host.
- Must demonstrate working knowledge and management of business operations and financial performance proficiency, combined with technology platforms for business operations, such as HRIS, timekeeping, enrollment tracking and billing.
- Strong leadership, supervisory and organizational skills, demonstrated ability to handle multiple tasks.
- Experience working in an inclusive work environment and managing across differences.
- Candidates who meet the ACA standard of being at least 25 years old are preferred.
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementprogram developmentcompliance managementcrisis managementcustomer serviceteam leadershipstaff trainingadministrative experiencemulti-site managementsensitivity and responsiveness
Soft skills
communicationorganizationleadershipsupervisioninterpersonal skillsproblem-solvingmultitaskingsensitivity to needsresponsivenessinclusive management
Certifications
Bachelor's DegreeACA standard compliance