Brave Bison

Resource Manager

Brave Bison

full-time

Posted on:

Location Type: Hybrid

Location: Manchester • United Kingdom

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About the role

  • Prioritise and fulfil resource requests across all departments, ensuring projects have the right support.
  • Source (freelance) talent from our wider internal Brave Bison network when needed, or externally, negotiating freelance rates and availability.
  • Advise senior leadership on skills gaps and resourcing challenges, proposing solutions proactively.
  • Collaborate with Client Services, Production, Strategy, and Creative teams to assign work based on skill, availability, and client requirements.
  • Plan ahead with Business Directors and Heads of Department and the Central Brave Bison operations team, to manage workflow pipelines and prevent team overload.
  • Scrutinise post/production briefs to ensure they’re complete and clear, chasing missing details before work begins.
  • Resource manage, organise and track all people and project requirements and bookings.
  • Structure teams efficiently, assigning Leads, mid-weight support, and juniors where possible for collaborative delivery.
  • Organise, own and manage resource meetings to confirm priorities, resource allocation, and brief readiness.
  • Monitor capacity and utilisation, forecasting short, medium, and long-term needs through analysis of data in tools (Certinia / PowerBI).
  • Servicing oversight working closely with delivery teams and finance on tracking under and over servicing.
  • Resolve resource conflicts and escalate issues where necessary to maintain client delivery.
  • Champion process improvements and maintain accurate reporting (utilisation, capacity, timesheets).

Requirements

  • 2+ years’ experience as a Resource Manager in a social or creative agency.
  • Solutions-driven with a proactive mindset, always thinking two steps ahead.
  • Commercially aware, able to prioritise work that drives impact.
  • Strong communicator and negotiator, confident working with senior stakeholders.
  • Organised and adaptable, balancing process with flexibility to get the job done.
  • Preferred experience coordinating with offshore teams, though experience working across multiple offices or business units is also highly valuable.
  • Passionate about creative excellence and enabling teams to do their best work.
  • Team player, you think “we,” not “I.”
  • Tech-savvy with resource management tools (Salesforce/ Certinia / PowerBI knowledge is a bonus).
Benefits
  • Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
  • Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
  • Life assurance and income protection: We know it feels good to be covered, just in case.
  • Calm Subscription: Now more than ever, it’s important to mind your mind!
  • 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
  • Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
  • Birthdays off: One extra day to celebrate your big day
  • Summer hours: Between June and Aug we finish at 15.00 every Friday.
  • Online coaching and mental health support: Unlimited coaching via OpenUp.
  • Remote Working: Work abroad for up to one month a year.
  • Performance & Salary: Reviewed twice a year for everyone.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
resource managementproject managementdata analysis
Soft skills
solutions-drivenproactive mindsetstrong communicatornegotiatororganisedadaptableteam player