
Applications Manager
Brave Bison
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
Tech Stack
About the role
- Act as the primary owner of Piano, ensuring proper hygiene, user access management, integrations, and reporting.
- Manage the WordPress-hosted website, including oversight of plugins, security patches, performance optimisation, and agency/vendor collaboration.
- Take end-to-end responsibility for HubSpot CRM, CMS, Sales and Service hubs once migrated, ensuring reliability, data quality, and optimal use across teams.
- Lead the programme to migrate ecommerce and website operations into HubSpot, overseeing planning, vendor selection, execution, and change management.
- Maintain system hygiene across all platforms, ensuring accurate data, proper access rights, and integration health.
- Establish and enforce best practices for platform governance, documentation, and usage policies.
- Monitor compliance with GDPR and other data protection regulations across customer-facing systems.
- Work closely with the Marketing Operations Manager to align on campaign execution, lead management, and automation workflows.
- Partner with Sales, Finance, and Customer Success to ensure systems support revenue and customer lifecycle goals.
- Act as the key liaison between technical vendors, internal teams, and leadership on platform performance and roadmaps.
- Proactively identify opportunities for process automation, integration improvements, and system optimisation.
- Track platform performance metrics and make data-driven recommendations.
Requirements
- Proven experience managing applications such as CRM, CMS, and ecommerce tools (HubSpot, WordPress, Piano, or equivalents).
- Strong programme management skills, with experience leading cross-functional system migration or implementation projects.
- Deep understanding of data management, access control, and platform hygiene.
- Experience collaborating across Marketing, Sales, and IT functions.
- Knowledge of web technologies, APIs, and integrations between marketing and ecommerce platforms.
- HubSpot certification(s) in CMS, CRM, or Marketing Hub is desirable.
- Prior experience migrating from WordPress or other CMS platforms into HubSpot is desirable.
- Familiarity with subscription/ecommerce models and customer access management is desirable.
- Understanding of digital marketing workflows and automation is desirable.
- Strong communicator with the ability to engage both technical and non-technical stakeholders.
- Highly organised with a proactive, problem-solving mindset.
- Comfortable balancing strategic planning with hands-on operational management.
- Adaptable and resilient, thriving in a fast-moving, growth-focused environment.
Benefits
- Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
- Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
- Income protection: We know it feels good to be covered, just in case.
- Calm Subscription: Now more than ever, it’s important to mind your mind!
- 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
- Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
- Birthdays off: One extra day to celebrate your big day
- Summer hours: Between June and Aug we finish at 15.00 every Friday.
- Online coaching and mental health support: Unlimited via OpenUp
- Remote Working: Work abroad for up to one month a year.
- Performance & Salary: Reviewed twice a year for everyone.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM managementCMS managementecommerce toolsdata managementaccess controlplatform hygieneweb technologiesAPIsprocess automationsystem optimisation
Soft skills
programme managementcollaborationcommunicationorganisationproblem-solvingadaptabilityresiliencestrategic planninghands-on managementstakeholder engagement
Certifications
HubSpot CMS certificationHubSpot CRM certificationHubSpot Marketing Hub certification