Brave Bison

Applications Manager

Brave Bison

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

Visit company website

Explore more

AI Apply
Apply

Job Level

Tech Stack

About the role

  • Act as the primary owner of Piano, ensuring proper hygiene, user access management, integrations, and reporting.
  • Manage the WordPress-hosted website, including oversight of plugins, security patches, performance optimisation, and agency/vendor collaboration.
  • Take end-to-end responsibility for HubSpot CRM, CMS, Sales and Service hubs once migrated, ensuring reliability, data quality, and optimal use across teams.
  • Lead the programme to migrate ecommerce and website operations into HubSpot, overseeing planning, vendor selection, execution, and change management.
  • Maintain system hygiene across all platforms, ensuring accurate data, proper access rights, and integration health.
  • Establish and enforce best practices for platform governance, documentation, and usage policies.
  • Monitor compliance with GDPR and other data protection regulations across customer-facing systems.
  • Work closely with the Marketing Operations Manager to align on campaign execution, lead management, and automation workflows.
  • Partner with Sales, Finance, and Customer Success to ensure systems support revenue and customer lifecycle goals.
  • Act as the key liaison between technical vendors, internal teams, and leadership on platform performance and roadmaps.
  • Proactively identify opportunities for process automation, integration improvements, and system optimisation.
  • Track platform performance metrics and make data-driven recommendations.

Requirements

  • Proven experience managing applications such as CRM, CMS, and ecommerce tools (HubSpot, WordPress, Piano, or equivalents).
  • Strong programme management skills, with experience leading cross-functional system migration or implementation projects.
  • Deep understanding of data management, access control, and platform hygiene.
  • Experience collaborating across Marketing, Sales, and IT functions.
  • Knowledge of web technologies, APIs, and integrations between marketing and ecommerce platforms.
  • HubSpot certification(s) in CMS, CRM, or Marketing Hub is desirable.
  • Prior experience migrating from WordPress or other CMS platforms into HubSpot is desirable.
  • Familiarity with subscription/ecommerce models and customer access management is desirable.
  • Understanding of digital marketing workflows and automation is desirable.
  • Strong communicator with the ability to engage both technical and non-technical stakeholders.
  • Highly organised with a proactive, problem-solving mindset.
  • Comfortable balancing strategic planning with hands-on operational management.
  • Adaptable and resilient, thriving in a fast-moving, growth-focused environment.
Benefits
  • Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
  • Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
  • Income protection: We know it feels good to be covered, just in case.
  • Calm Subscription: Now more than ever, it’s important to mind your mind!
  • 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
  • Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
  • Birthdays off: One extra day to celebrate your big day
  • Summer hours: Between June and Aug we finish at 15.00 every Friday.
  • Online coaching and mental health support: Unlimited via OpenUp
  • Remote Working: Work abroad for up to one month a year.
  • Performance & Salary: Reviewed twice a year for everyone.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRM managementCMS managementecommerce toolsdata managementaccess controlplatform hygieneweb technologiesAPIsprocess automationsystem optimisation
Soft skills
programme managementcollaborationcommunicationorganisationproblem-solvingadaptabilityresiliencestrategic planninghands-on managementstakeholder engagement
Certifications
HubSpot CMS certificationHubSpot CRM certificationHubSpot Marketing Hub certification