Manage the full lifecycle of end-user computing devices (laptops, desktops, mobile devices) for Windows, macOS
Manage automated solutions for device provisioning (Zero-Touch Deployment), configuration, patching, software deployment, and deprovisioning.
Manage Mobile Device Management (MDM) and Unified Endpoint Management (UEM) solutions (e.g., Intune, Jamf).
Create and maintain standardized device configuration profiles and application packages.
Ensure all end-user devices are secure, compliant with company policies, and up-to-date with security patches and software updates.
Oversee configuration and maintenance of network infrastructure in our remote offices.
Manage and troubleshoot network devices, including routers, switches, firewalls, and Wi-Fi access points (e.g., Cisco Meraki, Ubiquiti, FortiGate).
Configure and maintain VPN solutions for secure remote access and site-to-site connectivity.
Monitor network performance and availability, proactively identifying and resolving issues to ensure optimal uptime and user experience.

Requirements

3+ years of hands-on experience in IT in all remote tech start-up environments, with a strong focus on end-user computing and network management.
Proven expertise in automating device provisioning and deprovisioning workflows for Windows and macOS environments.
Experience with at least one major MDM/UEM solution (e.g., Microsoft Intune, Jamf Pro).
Experience with collaboration platforms such as Google Workspace, Slack, and Zoom.
Solid experience managing and configuring network hardware (routers, switches, firewalls, WAPs) from vendors like Cisco Meraki, Ubiquiti, FortiNet, or equivalent.
Experience with Identity and Access Management (IAM) in relation to devices (e.g., Azure AD, Okta, Active Directory).
Experience with scripting languages (e.g., PowerShell, Bash, Python) for automation.

Benefits

Above-market salary - Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.
Pay equity and transparency - Our pay isn’t just market-driven, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.
Remote-first (with perks) - Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters if you’d like to join us in an office.
Flexible YouTime - We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation.
Employee stock options - You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow.
Medical, vision, dental - Get all the coverage you need for a healthy, happy life.
401k and contribution matching - Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

device provisioningdevice deprovisioningnetwork managementscripting languagesautomated solutionsconfiguration managementnetwork troubleshootingVPN configurationsecurity patchingsoftware deployment