Bradford Health Services

Operations

• Be available for transportation of clients including, but not limited to airport pickups/drop-offs, doctor visits, and discharges
• Be available to assist Operations Team (Facilities, Grounds, Kitchen, Logistics) with projects, and be able to fill in as directed by supervisor
• Assist with the training of Recovery Guides in partnership with the programming department to ensure client safety and program effectiveness
• Work with the Ops Director to maintain and track adventure gear
• Ensure self and others are maintaining safe workspace and wearing protective gear
• Be a part of the on-call primary responder rotation
• Responsible for planning, maintenance of, performing, and overseeing groundskeeping operations and services at Red Oak
• Provide support to all levels of the organization to support staff and improve client care as assigned by supervisor
• Encourage safety of all staff and clients by continuously maintaining and inspecting grounds, equipment, and proper procedure
• Ensures continuous safety, cleanliness, and presentability of external areas
• Maintains garden spaces and other external areas
• Maintain all mulch beds, gravel paths, stairways, roads, and trails on campus as needed
• Mentor and work with approved clients daily in internships and service projects related to role and responsibilities
• Provide Life Skills and Ecotherapy classes for clients as scheduled

Operations Coordinator

Director

• Providing training of staff in delivery of services for mental health and substance use disorders
• Providing direct support of clinical staff (primary therapist, milieu therapist, direct care staff)
• Providing staff with supervision in the cultivation of therapeutic relationships with clients, families, and referring professionals
• Assisting with the assessment of clients and develop individualized treatment goals, using client input, and client strengths, abilities, needs and preferences
• Providing ongoing therapeutic interventions to assist clients in overcoming challenges
• Providing input to modifying and enhancing the clinical services
• Providing and scheduling clinical trainings for red oak recovery staff, including the utilization of the clinical team to provide training to staff based on their expertise
• Continuously advocating for the highest standard of comprehensive, ethical clinical care
• Working in collaboration with other professionals as part of a treatment team; including operations and program manager to ensure comprehensive communication throughout all departments
• Working with the compliance department to ensure clinical staff is current with all license and certifications
• Working with operations and compliance departments to ensure documentation of clinical services is complete and accurate

Director, Clinical Services

Therapist

• The Activity Therapist plays a vital role in enhancing the mental and emotional well-being of patients through structured therapeutic activities.
• This position focuses on designing, implementing, and evaluating individualized activity programs that promote socialization, cognitive function, and physical health.
• The therapist collaborates closely with multidisciplinary teams to ensure that activities align with patients' treatment goals and support their recovery journey.
• By fostering a supportive and engaging environment, the Activity Therapist helps patients develop coping skills, improve self-esteem, and achieve greater independence.
• Ultimately, this role contributes significantly to the holistic care approach, improving overall patient outcomes within the behavioral health setting.

Activity Therapist

Manager

• Coordinate all step-downs and transitions between levels of care, ensuring continuity and completion of case management needs
• Support clinical interventions aimed at increasing client engagement, improving attitudes and behaviors, and reinforcing recovery-oriented goals
• Collaborate with clinical leadership on implementation and facilitation of 12-step or other clinical curricula
• Attend weekly staffing meetings (Mondays) to review client progress, needs, and potential intervention
• Conduct environment-of-care walkthroughs at sober living residences 3–4 times per week
• Directly supervise House Managers across sober living and transitional living homes
• Oversee the sober living intake process and support admissions, transitions, and discharges
• Serve as on-call support for sober living crises, including relapse events, behavioral issues, outbursts, or urgent home repairs
• Implement behavioral agreements, administrative discharges, and therapeutic transfers as needed
• Maintain and update the LRR Census Spreadsheet
• Maintain and update the LRR Reconciliation Sheet
• Ensure LRR EMR platform records are accurate and up to date for all intakes and discharges
• Support the Director of Outpatient Services by maintaining accurate and timely documentation within the EMR platform
• Ensure Austin Outpatient EMR platform records are kept current and accurate
• Manage supply ordering for sober living residences
• Oversee rent collection processes for sober living houses in coordination with the Business Office
• Provide transportation for PHP clients to programming on Mondays and Thursdays
• Support PHP intakes at the outpatient facility on Thursdays
• Assist outpatient and sober living teams with day-to-day administrative and operational needs

Continuing Care Manager

• Develop and maintain relationships with clients and families
• Complete a thorough assessment of the family system and prescribe a documented growth plan and upload to EMR
• Conduct family education and support phone calls weekly with each client on caseload
• Complete weekly progress notes uploaded to EMR
• Collaborate with Clinical Director and Primary Therapists
• Develop and maintain relationships with referring professionals
• Co-facilitate a multifamily workshop each month to educate families, assist families in building healthy relationships and developing healthy communication skills
• Co-facilitate, with Primary Therapists, family intensive session with client and family, as indicated by treatment plan and family progress
• Co-facilitate client graduations on campus when client family is present for graduation
• Provide crisis intervention/support to families, including but not limited to calling families to coach them during client AMA situations
• Facilitate phone call to families following discharges to offer support

Therapist, PRN

Medical Director

• The Assistant Clinical Director oversees aspects of clinical programming assigned by the Director of Clinical Operations (DCO), ensuring the delivery of high-quality behavioral health services.
• Assist the DCO with supervising clinical staff, managing patient care, and ensuring compliance with regulatory standards.
• Work with the DCO and interdisciplinary teams to develop and implement treatment programs that align with best practices in addiction recovery.
• Provide leadership and supervision to therapists, counselors, and BHTs, ensuring clinical excellence and adherence to treatment protocols.
• Collaborate with Director to develop and implement clinical programming, ensuring alignment with state and federal regulations, industry standards and organizational goals.
• Ensure treatment schedules, staff schedules, and group therapy offerings are maintained and delivered effectively.
• Attend and assist with staff meetings, case reviews, and clinical supervision to support professional development and ensure high standards of patient care.
• Provide direct clinical supervision to therapists and counselors working toward licensure when requested by DCO.
• Participate in ongoing training and professional development opportunities, enhancing knowledge in addiction treatment and evidence-based practices.
• Monitor staff performance and provide feedback and coaching as needed, discussing positive and undesirable behaviors and actions taken with DCO.
• Ensure compliance with HIPAA, state and federal regulations, and accreditation requirements such as The Joint Commission (TJC).
• Review patient records, documentation, and treatment plans to maintain quality and compliance.
• Collaborate with DCO to implement policies and procedures to improve clinical operations and enhance patient outcomes.
• Assist the Director when requested to mediate patient and family concerns regarding treatment delivery, ensuring a patient-centered approach.
• Collaborate with medical, clinical and case management staff to ensure comprehensive and coordinated care.
• Stay current with emerging trends in addiction treatment and propose integrating applicable new research into clinical programming.

Operations Coordinator

Director, Clinical Services

Activity Therapist

Continuing Care Manager

Continuing Care Manager

Therapist, PRN

Assistant Director, Clinical Operations