Assistant Director, Clinical Operations
Bradford Health Services
full-time
Posted on:
Location Type: Office
Location: Knoxville • Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- The Assistant Clinical Director oversees aspects of clinical programming assigned by the Director of Clinical Operations (DCO), ensuring the delivery of high-quality behavioral health services.
- Assist the DCO with supervising clinical staff, managing patient care, and ensuring compliance with regulatory standards.
- Work with the DCO and interdisciplinary teams to develop and implement treatment programs that align with best practices in addiction recovery.
- Provide leadership and supervision to therapists, counselors, and BHTs, ensuring clinical excellence and adherence to treatment protocols.
- Collaborate with Director to develop and implement clinical programming, ensuring alignment with state and federal regulations, industry standards and organizational goals.
- Ensure treatment schedules, staff schedules, and group therapy offerings are maintained and delivered effectively.
- Attend and assist with staff meetings, case reviews, and clinical supervision to support professional development and ensure high standards of patient care.
- Provide direct clinical supervision to therapists and counselors working toward licensure when requested by DCO.
- Participate in ongoing training and professional development opportunities, enhancing knowledge in addiction treatment and evidence-based practices.
- Monitor staff performance and provide feedback and coaching as needed, discussing positive and undesirable behaviors and actions taken with DCO.
- Ensure compliance with HIPAA, state and federal regulations, and accreditation requirements such as The Joint Commission (TJC).
- Review patient records, documentation, and treatment plans to maintain quality and compliance.
- Collaborate with DCO to implement policies and procedures to improve clinical operations and enhance patient outcomes.
- Assist the Director when requested to mediate patient and family concerns regarding treatment delivery, ensuring a patient-centered approach.
- Collaborate with medical, clinical and case management staff to ensure comprehensive and coordinated care.
- Stay current with emerging trends in addiction treatment and propose integrating applicable new research into clinical programming.
Requirements
- Master’s degree in social or behavioral science required.
- Full licensure (LPC-S, LPC-MHSP, NCC, ACS, LCSW, LMSW) required upon hire.
- CPR certification required within 30 days of hire (provided on-site).
- Two years of experience working with clinical program operations preferred.
- Advanced knowledge of active addiction and recovery processes.
Benefits
- Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
- Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
- Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
- Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
- Student Loan Repayment – Available for nurses and therapists.
- Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
- Generous PTO – A robust paid time off policy to support work-life balance.
- Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical programmingtreatment program developmentpatient care managementclinical supervisioncompliance monitoringperformance feedbackevidence-based practicesaddiction treatmenttreatment protocolsdocumentation review
Soft skills
leadershipcollaborationcommunicationcoachingproblem-solvinginterpersonal skillsprofessional developmentmediationorganizational skillsteamwork
Certifications
Master’s degree in social or behavioral scienceLPC-SLPC-MHSPNCCACSLCSWLMSWCPR certification