bp

Store Support Specialist

bp

full-time

Posted on:

Location Type: Hybrid

Location: Westlake • Ohio • United States

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About the role

  • Serves as the brand champion and expert, ensuring brand integrity
  • Plans, implements, and executes successful implementation of the Retail Store Monthly promotions at all stores within their region
  • Represents the company and provides support as needed at various trade shows and conventions
  • Provides feedback to Category Management team on programs and how to better execute
  • Provides suggestions for store flow based on expertise in the Guest flow and experience
  • Works in conjunction with Space Planning and DMs to properly reflow stores
  • Utilizes category and consumer insights to identify growth opportunities and drive innovation in product development as well as marketing initiatives
  • Monitors Team Member turnover and works with Store Management to develop retention strategies
  • Monitors and ensures all training is on target
  • Maintains contact with store managers through phone calls, emails, and virtual meetings as well as in person site visits
  • Is knowledgeable and active in new store system installations and programs
  • Supports management team to achieve targeted EBITDA, sales, margin and shrink
  • Monitor store inventory levels
  • As needed, assist the Loss Prevention Group in assignments
  • Performs other duties as necessary to support the objectives of division and company

Requirements

  • Bachelor’s Degree or equivalent combination of education and/or experience
  • Five plus years of experience in retail/marketing
  • Strong in Microsoft Excel/Power Point/Word
  • Excellent planning and execution
  • Willingness to travel and holds a valid driver’s license with acceptable driving record
  • Able to lead people through a clear vision, proper training, ongoing development, and positive recognition to unleash the talent within each employee
  • Proficient in planning and analytical skills to create positive financial results always. (e.g. understanding the calculations on the P &L, coverage ratio, budget & expense reports, etc.)
  • Stays current with industry “best practices” by bench marking competitors, reading convenience store periodicals
  • Exhibits excellent verbal and written communication skills to deliver information clearly and accurately in responding to questions from groups of managers and to the public.
Benefits
  • Relocation Assistance: This role is not eligible for relocation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft ExcelMicrosoft PowerPointMicrosoft Wordplanning skillsanalytical skillsP&L calculationsbudget reportsexpense reportsretail marketingproduct development
Soft Skills
planningexecutionleadershipcommunicationteam developmentemployee recognitionguest experiencefeedback provisionretention strategiesinnovation
Certifications
Bachelor’s Degreevalid driver’s license