
Solution Manager – GL
bp
full-time
Posted on:
Location Type: Hybrid
Location: Pune • India
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About the role
- Be the authority on template solutions within the functional area and participate in design authorities.
- For approved demand, understand business requirements and complex business processes and scenarios and translate / break these down into a simplified set of requirements for which solutions can be investigated.
- Design global standard solutions to meet business needs.
- Explain concepts and solutions to technical and non-technical stakeholders.
- Prepare, review and/or approve functional specifications for solution design.
- Lead the preparation, structure, and delivery of presentation materials for template familiarization, template fit-gap, solution design, user training and team knowledge sharing.
- Lead template fit gap and user training sessions.
- Provide expertise and constructive feedback to peer’s design work.
- Identify, analyze, and delineate problems.
- Investigate and resolve solution incidents and conduct root cause analysis.
- Provide expertise for designs that cross functional areas in order to achieve end-to-end solutions that meet our customers' needs.
- Advise others on integration considerations for interfaces coming from external systems.
- Review and signoff cross-system cutover plans and integration testing scenarios.
- For new designs or changes to design, provide testing scenarios to ensure the solution is robust.
- Understand, adopt, and embrace agile principles and agile ways of working.
- Where agreed, act as Solution Integration Lead for specific projects, providing support to the project teams and their interaction and solution needs with the rest of the solutions team.
- Work with individuals to set performance goals in focus@bp and regularly check-in on goal progress.
- Schedule regular 1:1 catch-ups with team members and provide support and coaching when needed.
- Discuss career aspirations with team members and ensure everyone has a development plan with focus areas identified, including training needs and stretch assignments.
Requirements
- Suitably qualified professional with degree or similar education background.
- Accountancy qualification or working towards one (e.g. CIMA, CPA, ACA, ACCA)
- Strong presentation and communication skills, including the ability to articulate complex processes and influence a wide range of stakeholders.
- Passion and experience in capturing business requirements and improving processes and systems.
- General understanding of systems deployment activities.
- Ability to work and collaborate within a virtual global team environment.
- Ability to prioritize effectively for yourself and the team.
- 2+ years of experience of system design
- Ability to learn and be the authority on template solutions.
- Ability to formulate and solve problems.
- Ability to build strong relationships with business stakeholders, technical teams and delivery teams.
Benefits
- Relocation Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system designbusiness requirements analysisfunctional specificationsroot cause analysisintegration testingagile principlestemplate solutionsprocess improvementsystems deploymentpresentation materials preparation
Soft Skills
communication skillspresentation skillsproblem-solvingrelationship buildingcollaborationcoachinggoal settinginfluencing stakeholdersteam supportcareer development discussions
Certifications
CIMACPAACAACCA