Inbound Sales Representative
Spark Shipping
MagentoSpark
Job Level
Mid-LevelSenior
Tech Stack
CloudMagento
About the role
- Function as the lead team member for clients' active eCommerce business
- Serve as an expert on eCommerce best practices and industry trends to guide business opportunities for expansion and evolution
- Lead solutions and propose recommendations leveraging knowledge of eCommerce technology including platforms, platform extensions, marketplaces, etc.
- Partner with Growth teams and participate in pre-sales, project discovery and delivery activities
- Estimate, plan, and implement eCommerce solutions for clients that solve business issues using the latest platform and ecosystem tools
- Effectively communicate with the client, understand their requirements and produce architecture diagrams
- Work with integrated Agile teams, collaborating with designers, project managers, and product owners to plan and estimate projects
- Recommend necessary changes in the existing e-commerce application and work for its efficient functioning, revenue generation, and cost savings
- Coordinate with web developers, eCommerce marketing team, and eCommerce analysts to ensure completion and functionality of the application
- Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
- Identify, assess, and report security risks and ensure compliance with data privacy and protection standards (GDPR, CCPA, etc.)
- Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
Requirements
- The ideal candidate will have a 2- or 4-year degree in CS/Engineering
- 5+ years of experience working on one or more of the following platforms: Fabric commerce, Commerce tools, Adobe Magento, Salesforce Commerce Cloud
- Detailed understanding of eCommerce tools and solutions
- D2C eCommerce experience required; B2B experience is a plus
- Platform and Architecture technical skills and knowledge of emerging technologies/platforms
- In-depth understanding of service-oriented architecture
- Experience migrating legacy platforms with new technologies
- Replatforming expertise
- Experience with order management systems/platforms and optimizing such platforms
- Familiarity with web technologies such as social media, personalization and behavioral targeting
- Experience with (or awareness of) user experience design, information architecture and Agile web development processes
- Experience working in an agency environment and being client-facing
- Expert organizational and management skills
- Willingness to work on client-facing, team-based projects and collaborate with designers, project managers, and product owners
