Botrista Technology, Inc.

Program Manager

• Lead menu optimization, limited-time offers (LTOs), and new ingredient introductions
• Partner with R&D to identify market trends and ensure profitable menu rollouts
• Coordinate seasonal menu updates and promotional campaigns across verticals
• Manage ingredient transitions, ensuring supply chain readiness and cost optimization
• Act as primary conduit between front-end sales teams and back-end operations
• Facilitate demand forecasting with supply chain teams, providing launch projections
• Coordinate with R&D, Marketing, Supply Chain, Sales, Operations, and Technology to meet program milestones
• Drive accountability by tracking deliverables, escalating risks, and ensuring stakeholder commitments
• Plan and deliver high-impact NPI programs spanning multiple functions
• Define program objectives, success metrics, and timelines aligned with business priorities
• Manage menu-related deliverables: recipes, SKUs, nutritionals, POP assets, purchase orders, site communications
• Leverage tracking tools and dashboards for real-time program visibility
• Analyze rollout performance, customer reception, and financial impact
• Capture lessons learned and implement process improvements for future launches
• Use data-driven insights to optimize program effectiveness and inform decision-making
• Develop scalable NPI frameworks for high-growth environment

NPI Program Manager

Administrative Assistant

• Serve as the primary contact for office guests and vendors, coordinating visitor access, greeting arrivals, and maintaining a professional front desk presence.
• Manage and maintain office facilities, including conference rooms, desk assignments, building access, and overall cleanliness.
• Oversee vendor relationships (cleaning, catering, security, maintenance) and coordinate repairs or services as needed.
• Manage snack, beverage, and office supply inventory, balancing employee experience with budget constraints.
• Handle incoming mail and package distribution.
• Process invoices and track office-related expenses.
• Organize office events, weekly meals, and celebrations to support culture and engagement.
• Share office announcements through Slack, email, or internal postings.
• Support onboarding and offboarding, including swag inventory and new hire setup.
• Partner with the Demo Operations Team to maintain the office demo café space, ensuring DrinkBot machines are clean, stocked, and ready.
• Coordinate catering for client demos and visits when needed.
• Provide calendar and administrative support for one to two executive leaders.

Office Manager, Executive Support

• Provide comprehensive executive and personal administrative support to the CEO and Office of the CEO at Botrista.
• Report to the Chief of Staff and partner closely with the Senior Executive Administrative Business Partner.
• Maintain CEO's office in San Francisco and assist with other office-related duties.
• Organize and coordinate CEO’s personal appointments and family calendar management.
• Coordinate travel arrangements and event logistics for both personal and professional needs.
• Coordinate social gatherings and dinners, make reservations, select venues, and assist with gift giving.
• Assist with ad hoc professional and personal projects for executives and cross-functional team initiatives.
• Spearhead property management for the CEO, including liaising with household staff (nanny, chef) and contractors.
• Create, organize and maintain family records into an easily-accessible and well-organized resource.
• Execute tasks with precision and manage multiple workstreams in a fast-paced environment.

Administrative Assistant, Mandarin Speaker

Account Manager

• About Us: At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we’re driving incremental growth with the push of a button.
• Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.
• We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.
• Each drink is crafted by nature, and perfected by innovation - we’d love to have you be a part of it.
• Job Summary: We are currently seeking an enthusiastic and customer-centric Account Manager to join our team in Dallas, Texas. This blended role will allow you to pursue quality customer relationships in tandem with installation and launch of the program. You will be responsible for managing our combination of accounts spread across food service, enterprise, quick service, and small business accounts, ensuring customer satisfaction, preventing churn and driving drink sales. Your performance will be primarily measured by machine uptime and the volume of drink sales.
• Key Responsibilities: Ownership: Take responsibility for driving real growth in sales and profit. Your success hinges on the program’s account health: operating efficiency, inventory management, marketing collateral, front line training and recognition.
• Build the relationship: Connect and coach front lines teams to drive beverage sales. Communicate with managers to reinforce standards and manage inventory. Collaborate with owners on profitability and waste tracking.
• Create buy-in: for the product vision both internally and with key external partners. Communicate the reasons why we offer the products we have and the importance of the DrinkBot standard operating procedures.
• Raise the bar: Continuous process, product and people improvement. Your individual background and experience brings a diverse viewpoint to the team. You’ll have the opportunity to chart your own path and contribute at a high level in every aspect of our business.
• Operational excellence: Monitor and maintain equipment uptime to ensure minimal downtime across all assigned locations. Provide level 1.5 technical support, resolving escalations beyond basic troubleshooting but before field service intervention. Utilize the routing-based application to optimize daily tasks and ensure effective service delivery.
• Great teammate: Whether you’re working with your Account Manager peers or cross-functional home office departments, you’re a go-to-member of the team. In this role you’ll work with a team that is committed to one common goal: Selling more craft beverages!
• Operational advocate: Be the voice of the operator: understand their needs and limitations of each business model, identify and eliminate barriers to success. Maintain machine health and cleanliness. You are the one stop shop owning the level 1.5 repairs as well as installing the machine. The program at the operational level starts and grows with you leading the team.
• Solutions consultant: Overseeing menu deployment and tech stack integration, digital menu, 3PD, loyalty program, location app. Evaluate product mix performance and providing menu recommendations
• Financial acumen: Full understanding of what motivates restaurant/food service operators and franchisees and fluent in explaining how our program benefits their business model. Detailed tracking of all of your accounts for frequent reporting to Botrista executives and check-ins with brand leaders.

About Us: At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we’re driving incremental growth with the push of a button.
Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.
We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.
Each drink is crafted by nature, and perfected by innovation - we’d love to have you be a part of it.
Job Summary: We are currently seeking an enthusiastic and customer-centric Account Manager to join our team in New York City, NY . This blended role will allow you to pursue quality customer relationships in tandem with installation and launch of the program. You will be responsible for managing our combination of accounts spread across food service, enterprise, quick service, and small business accounts, ensuring customer satisfaction, preventing churn and driving drink sales. Your performance will be primarily measured by machine uptime and the volume of drink sales.
Key Responsibilities: Ownership: Take responsibility for driving real growth in sales and profit. Your success hinges on the program’s account health: operating efficiency, inventory management, marketing collateral, front line training and recognition.
Build the relationship: Connect and coach front lines teams to drive beverage sales. Communicate with managers to reinforce standards and manage inventory. Collaborate with owners on profitability and waste tracking.
Create buy-in: for the product vision both internally and with key external partners. Communicate the reasons why we offer the products we have and the importance of the DrinkBot standard operating procedures.
Raise the bar: Continuous process, product and people improvement. Your individual background and experience brings a diverse viewpoint to the team. You’ll have the opportunity to chart your own path and contribute at a high level in every aspect of our business.
Operational excellence: Monitor and maintain equipment uptime to ensure minimal downtime across all assigned locations. Provide level 1.5 technical support, resolving escalations beyond basic troubleshooting but before field service intervention. Utilize the routing-based application to optimize daily tasks and ensure effective service delivery.
Great teammate: Whether you’re working with your Account Manager peers or cross-functional home office departments, you’re a go-to-member of the team. In this role you’ll work with a team that is committed to one common goal: Selling more craft beverages!
Operational advocate: Be the voice of the operator: understand their needs and limitations of each business model, identify and eliminate barriers to success. Maintain machine health and cleanliness. You are the one stop shop owning the level 1.5 repairs as well as installing the machine. The program at the operational level starts and grows with you leading the team.
Solutions consultant: Overseeing menu deployment and tech stack integration, digital menu, 3PD, loyalty program, location app. Evaluate product mix performance and providing menu recommendations
Financial acumen: Full understanding of what motivates restaurant/food service operators and franchisees and fluent in explaining how our program benefits their business model. Detailed tracking of all of your accounts for frequent reporting to Botrista executives and check-ins with brand leaders.