Botrista Technology, Inc.

Product Manager

• Direct forecasting and demand planning processes across all product lines.
• Drive the implementation and automation of NetSuite Demand Planning systems by the end of Q3.
• Assist with inventory management supported by demand planning.
• Track inventory metrics, assess forecast accuracy, and proactively report supply chain risks.
• Oversee end-to-end product phase-in and phase-out strategies.
• Track progress of product phase-in and phase-out strategies including achievement rate.
• Manage transition projects for ingredients from initial planning to execution.
• Provide regular updates on product launches, phase-outs, and stock levels to Sales and Account Management teams.
• Supervise Product Approval Playbooks to ensure full compliance prior to roll-out.
• Partner with R&D, Procurement, Operations, Finance, and Sales to streamline product launches and stock transitions.
• Run weekly meetings and maintain project tracker, timelines and meeting minutes.

Demand Planning Lead – Product Lifecycle

Customer Success Manager

• Define and execute the West Coast regional customer success strategy.
• Act as the primary regional liaison between Sales, Product, Operations, and Supply Chain.
• Build and maintain deep strategic relationships with key account stakeholders.
• Lead, develop, and scale an elite team of 5-10 regional success professionals.
• Oversee regional business reviews and program health metrics.
• Serve as the ultimate authority for high-impact regional challenges.

Director, Customer Success – West

Revenue Operations

• Own Salesforce administration, optimization, and ongoing system improvements
• Manage lead routing, territory assignments, workflows, automation, and data governance across from sales to account management
• Build and maintain dashboards, reports, and forecasting tools
• Ensure CRM data integrity and process compliance across teams
• Support compensation administration, quota management, and performance tracking
• Evaluate and implement tools that improve go-to-market efficiency
• Analyze revenue performance across customers, verticals, territories, products, and channels
• Identify trends driving growth and recommend areas for additional investment
• Surface underperforming segments and develop data-driven recommendations for improvement
• Monitor pipeline health, conversion rates, sales velocity, deployment trends, and productivity metrics
• Develop executive-level reporting and performance reviews for leadership
• Build models and analyses to support strategic planning and resource allocation
• Identify leading indicators of revenue opportunities and operational risks
• Evaluate territory design, capacity planning, and sales productivity
• Analyze customer and location performance to identify high-value growth opportunities
• Highlight process bottlenecks and scaling constraints
• Support annual planning, headcount planning, quota setting, and forecasting processes
• Provide recommendations that improve revenue growth, operational efficiency, and customer outcomes
• Partner with Sales, Marketing, Customer Success, Operations, and Finance to drive business performance
• Support implementation and measurement of strategic initiatives
• Ensure teams have visibility into performance metrics and business outcomes
• Drive accountability through clear reporting and actionable insights

Revenue Operations Manager

Account Executive

• Drive new customer acquisition across restaurants and higher education
• Prospect and engage new customers
• Conduct discovery calls, demos, and in-person meetings
• Build and manage a healthy, qualified pipeline
• Own the sales cycle from first contact through signed agreement
• Maintain CRM hygiene in Salesforce

Regional Account Executive

Supply Chain

• Manage execution of supply chain projects from kickoff through delivery, ensuring on-time and on-spec completion.
• Coordinate cross-functional workstreams across Sourcing, Quality, Logistics, R&D, and external vendors.
• Track project milestones, dependencies, and risks; escalate blockers to the Director for resolution.
• Maintain project documentation, status reports, and regular stakeholder communication.
• Run project status meetings, action-item tracking, and post-mortems.
• Use ERP and project tracking tools to maintain accurate, real-time project visibility.
• Support day-to-day execution of supply chain operations across Asia, North America, and other international regions.
• Coordinate between U.S. operations and Asia supply chain teams to ensure timely communication and issue resolution.
• Track and report against sourcing and inventory plans established by the Director.
• Provide real-time issue identification and escalation to supply chain leadership.
• Support supplier coordination and purchase order management for raw materials and packaging.
• Assist with vendor communication, PO tracking, and delivery confirmation.
• Maintain supplier records, performance metrics, and documentation.
• Support negotiation activities led by the Director by preparing supporting data and analysis.
• Work with R&D, Quality, Finance, and Operations teams to support product development, manufacturing, and logistics needs.
• Identify operational bottlenecks and escalate to the Director for resolution.
• Support process improvement initiatives directed by Supply Chain leadership.

Demand Planning Lead – Product Lifecycle

Director, Customer Success – West

Revenue Operations Manager

Regional Account Executive

Supply Chain Project Specialist