Inside Sales Representative – Natural Gas Utility
Border States
full-time
Posted on:
Location Type: Hybrid
Location: Kansas City • Kansas • Montana • United States
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About the role
- Supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to customers
- Utilizes product and application knowledge to develop solutions to meet customer needs
- Grows relationships with customers and suppliers
- Manages projects, receives and enters orders, provides consistent and timely follow-up on customer inquiries
- Coordinates and expedites deliveries, processes returns, runs daily reports, and resolves customer and order issues
Requirements
- Associate's business/trade degree preferred or the equivalent in work experience
- 3+ years of prior customer service, city desk, or sales experience
- 3+ years of prior electrical distribution experience preferred
- Technical ability to understand electrical systems
- Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email
- Working knowledge of SAP software preferred
Benefits
- Health, Dental and Vision Benefits
- Accident, Critical Illness, Hospital Indemnity
- FSA & HSA
- Employee Stock Ownership Plan (ESOP)
- Disability Benefits
- 401(k) Retirement Plan
- Life Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Volunteer Time
- Personal Leave time
- Bonuses upon achievement of branch and company goals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesalesproject managementorder processingtechnical understanding of electrical systemsreport generation
Soft Skills
relationship buildingproblem solvingcommunicationtimely follow-upcoordination
Certifications
Associate's business degreeAssociate's trade degree