Border States

Inside Sales Representative – Natural Gas Utility

Border States

full-time

Posted on:

Location Type: Office

Location: Fargo • North Dakota • United States

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Salary

💰 $23 - $35 per hour

About the role

  • Supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to customers.
  • Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
  • Grows relationships with customers and suppliers.
  • Manages projects, receives and enters orders, provides consistent and timely follow-up on customer inquiries, coordinates and expedites deliveries, processes returns, runs daily reports and resolves customer and order issues.

Requirements

  • Associate's business/trade degree preferred or the equivalent in work experience.
  • 3+ years of prior customer service, city desk, or sales experience.
  • 3+ years of prior electrical distribution experience preferred.
  • Technical ability to understand electrical systems.
  • Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email.
  • Working knowledge of SAP software preferred.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesalesproject managementorder processingtechnical understanding of electrical systemsreport generation
Soft Skills
relationship buildingcommunicationproblem solvingtimely follow-up
Certifications
Associate's business/trade degree