Border States

Account Manager – Utility

Border States

full-time

Posted on:

Location Type: Office

Location: Fremont • New York • United States

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About the role

  • Meets or exceeds the sales goals which are established.
  • Penetrates and grows current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities.
  • Meets and exceeds daily outreach expectations through a consistent process in a structured account planning environment.
  • Identifies targeted opportunities that align to current strategies and new / increased capabilities.
  • Prospects, validates, and converts new opportunity prospects by identifying and targeting appropriate influencers and positioning company appropriately vs. competition.
  • Understands customer business objectives & translates into a company differentiated advantage.
  • Keeps current with company offerings, value advantage, & competitive landscape.
  • Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
  • Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well.
  • Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
  • Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
  • Coordinates sales strategies with preferred vendors to maximize customer sales potential.
  • Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities for Border States.
  • Participates in and advises sales management on the implementation and success of marketing plans and strategies.
  • Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures and market / customer potential.
  • Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, inventory requirements, and other related sales, marketing and service functions.

Requirements

  • 4 years business, sales, marketing or trade degree or the equivalent in related work experience.
  • 2 years of prior distribution, customer service, marketing, quotation or sales experience preferred.
  • Experience with contract negotiation.
  • Experience with presenting in front of a large group.
  • Ability to read, write and speak in English required.
  • Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email and SAP software.
Benefits
  • Health, Dental and Vision Benefits
  • Accident, Critical Illness, Hospital Indemnity
  • FSA & HSA
  • Employee Stock Ownership Plan (ESOP)
  • Disability Benefits
  • 401(k) Retirement Plan
  • Life Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Volunteer Time
  • Personal Leave time and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales goalsaccount planningprospectingcontract negotiationcustomer supportpricing strategymarket analysissales strategyquotationcustomer service
Soft Skills
communicationcustomer relationship managementstrategic thinkingteam collaborationpresentation skillsproblem-solvingorganizational skillsinfluencingadaptabilityleadership