Program Manager – Advance Care Planning, Population Health
Bon Secours Mercy Health
full-time
Posted on:
Location Type: Remote
Location: Ohio • South Carolina • United States
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About the role
- Coordinates daily operations within department, with functions related to healthcare ethics, palliative care and advance care planning (ACP).
- Provides recommendations on the clinical pathways to improve reliable and effective ACP for Well, Rising Risk, and Seriously Ill patient populations.
- Monitors and measures progress toward the achievement of departmental, programmatic, and system goals.
- Establishes strong, consistent relationships with community organizations and key internal and external stakeholders; to provide leadership to pilot/implementation project site leaders and better acquaint the system with the programs offered through the department.
- Implements system level Advance Care planning processes as they relate to the goals of Care Transformation, Population Health, and Serious Illness programs.
- Using clinical expertise, optimizes effectiveness of patient education and engagement strategies to promote patient understanding and positive experience with early, proactive consideration of care preferences and care planning.
- Participates in operational and clinical improvement initiatives that increase the effectiveness and efficiency of ACP processes across the care continuum.
- Provides education to care teams in order to improve patient, clinician and provider experience of advance care planning and serious illness care.
- Collaborates with other TOC groups to embed ACP throughout system initiatives.
- Functions with high level of accountability, steadfast quality focus, teamwork, coordination, continual improvement, and care innovation.
Requirements
- Masters Specialty/Major- According to specialty area (social work, nursing, behavioral health, other)
- Licensing/ Certification Appropriate to clinical/care specialty - CNS, LSW, LISW, LCSW, or RN (required)
- ACP Instructor Certification (preferred)
- 4 years of clinical practice and experience in care setting (required)
- Excellent interpersonal communication and negotiation skills.
- Strong analytical, data management and computer skills.
- Knowledge of evidence based practice and interventions required to improve patient outcomes.
- Demonstrated success in improving the ACP outcomes of a distinct population of patients in ambulatory, inpatient or community setting.
- Ability to influence and motivate teams to adopt processes.
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
- Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical pathwaysadvance care planningpatient educationdata managementevidence based practiceclinical improvementcare transformationpopulation healthpatient outcomescare innovation
Soft Skills
interpersonal communicationnegotiation skillsanalytical skillsteamworkcoordinationleadershipinfluencemotivationquality focuscontinual improvement
Certifications
CNSLSWLISWLCSWRNACP Instructor Certification