Bombora

Audience Operations Analyst

Bombora

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $65,000 - $70,000 per year

About the role

  • Facilitate delivery of custom data deliverables to ad-buying platforms. Stay abreast of industry trends and best practices in audience distribution.
  • Serve as primary point of contact for customer data requests via our service desk
  • Assist clients in devising creative and effective targeting strategies at the pre-sales stage. Utilize internal analytics tools and techniques to develop meaningful audience segments based on demographics, behaviors, and intent data. Employ data visualization tools to present findings effectively.
  • Collaborate with internal teams to understand client goals and translate them into targeted audience recommendations. Identify opportunities for audience expansion and optimization, ensuring campaigns reach the desired target audience.
  • At times collaborate with the Product, Sales, and Engineering teams to further develop and improve Bombora’s Audience Solutions and Measurement products.
  • Support customer growth through client calls, demos, and troubleshooting consultation.

Requirements

  • A bachelor’s degree from 4-year university, or equivalent experience preferred
  • Customer service oriented; responsiveness to inbound requests is critical
  • Methodical, highly organized, and detail-oriented
  • Ability to successfully operate autonomously, and as a member of a team, to complete tasks in a timely manner
  • Proficient in Microsoft Excel
  • Strong problem-solving skills
Benefits
  • Health / Dental / Vision
  • Flexible Spending / Health Spending Accounts
  • Flexible Vacation / Paid Holidays / Summer Fridays
  • Education / Tuition Assistance / Annual Learning Stipend
  • 401K
  • Generous Parental Leave (16 weeks primary/12 secondary)
  • Commuter Benefits
  • On Demand Learning (Udemy)
  • Team Lunches / Outings / Events (Yes! We found a way to do virtually!)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisaudience segmentationdata visualizationtargeting strategiesanalytics techniquescustomer data managementcampaign optimizationproblem-solving
Soft skills
customer service orientationresponsivenessorganizational skillsdetail-orientedautonomous workteam collaborationcommunication skills