Responsible for emerging scope of work to ensure In-service success for customers operating all BCFs.
Partner and maintain strong relationships with Engineering, Marketing, Business Development, Program Management, Customer Support, Fleet Chief Office, Sales, and other integrated teams to create and execute plans that support our customers obtaining maximum value from our BCF product.
Participate with Customer Support and Marketing in customer reviews of fleet issues and corrective actions.
Manage repairs and warranty issues associated with previously converted freighters.
Represent In-Service Success in future BCF Airplane Programs development cycles to ensure customer intelligence from in-service operations is voiced and embedded in the greater development plan.
Communicate integrated performance across functions and to the Converted Freighters leadership.
Requirements
Management experience
Customer facing experience
Benefits
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid time off
unpaid time away from work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.