Security Operations

• Oversee daily operations of the Network Operations team, ensuring efficient response to enterprise network and security events, or related activities such as Root Cause Analysis
• Lead and mentor a team of network and security operations analysts and designers, fostering a collaborative and high-performing environment
• Develop and maintain Standard Operating Procedures (SOPs), playbooks, and runbooks for incident response and other network operations, with a focus on proactive analytics and automation
• Work collaboratively across all sectors of the IT organization and business organizations to achieve “silent” operations and superlative productivity for the company
• Manage budget and resources effectively
• Ensure compliance with relevant network standards, security regulations and industry standards (Network policy standards, IOS 27001, NIST Cybersecurity Framework, or Boeing’s CSSM)
• Generate and report-out on network operations activities, including incident response metrics, network availability, and other KPI’s and metrics as required
• Participate in network audits and assessments remediating any findings through documented, process driven responses

Network and Security Operations Manager

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