Vice President, Client Service – Conventional Trust Client Platform
BNY
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $68,000 - $179,000 per year
Job Level
Lead
About the role
- Lead client service initiatives to enhance client satisfaction and loyalty
- Develop and maintain strong client relationships through regular communication
- Collaborate with cross-functional teams to ensure seamless delivery of client services
- Monitor and report on client service metrics for service delivery improvements
Requirements
- Bachelor’s degree in Business Administration, Finance, or a related field
- Typically 7-12 years of experience in client service or operations within the financial services industry
- Exceptional client relationship management skills
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to multi-task with a focus on delivering measurable results
Benefits
- Competitive compensation
- Health insurance
- Generous paid leaves including paid volunteer time
- Flexible global resources and tools for personal resilience and financial goals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client relationship managementanalytical skillsproblem-solving skillscommunication skillsinterpersonal skillsmulti-taskingfocus on measurable results
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Finance