Operations Specialist, Emerging Middle Market
BMO U.S.
Managing Director, Strategy & Operations – Commercial/Emerging Middle Market
BMO U.S.
full-time
Posted on:
Location Type: Office
Location: Chicago • Arizona, California, Illinois, Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $164,400 - $285,600 per year
Job Level
Lead
About the role
- Report to Head, US Emerging Middle Market & US Growth Strategies and lead strategy & operations for Emerging Middle Market
- Lead and develop key strategic initiatives to meet client experience and financial objectives
- Drive and influence development and execution of large scale initiatives across lines of business and jurisdictions
- Partner with leaders and key representatives using a consultative team-based approach
- Foster culture aligned to BMO purpose, values and diversity and inclusion
- Attract, retain, develop, coach and manage performance of team members
- Lead launch of strategic initiatives, coordinate stakeholders and ensure project management best practices
- Engage sponsors and stakeholders to build consensus and gain buy-in
- Network with industry contacts to gather competitive insights and best practices
- Recommend measures to improve organizational effectiveness and advise on resource requirements and roadmaps
- Provide strategic advice to LOBs and solicit business input to aggregate strategic initiatives
- Lead leadership team assessments and develop strategic solutions supported by analytics
- Identify opportunities to drive innovation to enhance client experience
- Act as prime contact for internal/external stakeholder relationships, including regulators
- Define business requirements for analytics and reporting; oversee database frameworks and governance
- Monitor and track performance; ensure consistent communication of strategy and messaging
- Lead development and execution of communication strategies to influence behaviour
- Oversee execution of operational programs, design and implement tools and training
- Ensure compliance with enterprise governance; develop integrated sales reporting and compensation support
- Collaborate with sales, product analytics, client implementation and service teams to support onboarding, growth and retention reporting
Requirements
- Typically 9+ years of relevant experience
- Post-secondary degree in related field of study or an equivalent combination of education and experience
- Experience with Transformation in a business banking or commercial banking credit underwriting operational environment
- Strong financial acumen for the business
- Ability to work horizontally with partners and cross-functional teams
- Preferred experience organizing town halls, preparing strategy decks, newsletters and communications to the team
- Experience leading and developing large scale strategic initiatives
- Project management best practices and implementation experience
- Experience defining business requirements for analytics and reporting
- Database management experience and adherence to data governance standards
- Experience developing sales pipeline and sales reporting strategies
- Experience with competitive intelligence and market insights
- Verbal & written communication skills - Expert
- Analytical and problem solving skills - Expert
- Influence skills - Expert
- Collaboration & team skills - Expert
- Able to manage ambiguity
- Data driven decision making - Expert
Benefits
- Health insurance
- Tuition reimbursement
- Accident and life insurance
- Retirement savings plans
- Performance-based incentives and discretionary bonuses
- In-depth training and coaching
- Manager support and network-building opportunities
- Other perks and rewards
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementanalyticsdatabase managementdata governancesales pipeline developmentsales reporting strategiesfinancial acumentransformation in business bankingcredit underwritingstrategic initiatives
Soft skills
verbal communicationwritten communicationanalytical skillsproblem solvinginfluence skillscollaboration skillsteam skillsability to manage ambiguitycoachingnetworking
