Managing Director, Strategy & Operations – Commercial/Emerging Middle Market
BMO U.S.
Operations Specialist, Emerging Middle Market
BMO U.S.
full-time
Posted on:
Location Type: Office
Location: Chicago • Arizona, Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $45,000 - $83,000 per year
Job Level
Mid-LevelSenior
About the role
- Provide day-to-day delivery of critical and specialized lending operations within the Commercial EMM Line of Business Operations team
- Oversight and monitoring of a newly established Non-Reporting Portfolio (NRP)
- Review borrower and collateral information including payment timeliness, depository activity, behavioral indicators, and third party due diligence
- Adhere to risk management principles and credit approval process
- Provide advice and guidance to assigned business/group on implementation of solutions
- Support execution of strategic initiatives and change management activities
- Communicate with internal business partners and external customers to respond to inquiries
- Integrate information from multiple sources to improve processes and reporting
- Monitor and track performance; identify and address issues and escalate when necessary
- Execute timely, accurate, and efficient service; resolve standard issues and refer non-routine issues
- Perform administrative tasks and manage documentation to ensure records are maintained
- Participate in planning, testing and implementation of continuous improvement projects
- Develop and maintain understanding of regulatory requirements and operational risks
- Support development of tools and delivery of training focused on business results
- Work mostly independently and exercise judgment to identify, diagnose, and solve problems
Requirements
- Typically between 3 - 5 years of relevant experience
- Post-secondary degree in related field of study or an equivalent combination of education and experience
- Knowledge and experience using relevant systems and technology – In-depth
- Knowledge and understanding of the business unit’s key products and services, processes and controls – In-depth
- Knowledge of the risk and regulatory requirements of the business – In-depth
- Prioritization skills – Good
- PC skills (MS Word, Excel, PowerPoint) – In-depth
- Specialized knowledge from education and/or business experience
- Verbal & written communication skills - In-depth
- Collaboration & team skills - In-depth
- Analytical and problem solving skills - In-depth
- Influence skills - In-depth
Benefits
- Health insurance
- Tuition reimbursement
- Accident and life insurance
- Retirement savings plans
- Performance-based incentives
- Discretionary bonuses
- Possible commission structure
- In-depth training and coaching
- Manager support and network-building opportunities
- Tools and resources to support role
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
risk managementcredit approval processdata analysisprocess improvementregulatory compliancedocumentation managementperformance monitoringproblem solvingadministrative taskstraining development
Soft skills
communicationcollaborationteamworkprioritizationanalytical skillsinfluenceindependent workjudgmentadvisory skillschange management
