Operations

• Lead and optimize inventory management processes, including receiving, stock replenishment, maintaining accurate inventory levels, and optimizing stock flow
• Oversee and manage POS system operations, ensuring efficient transaction processing, troubleshooting issues, and maintaining system integrity
• Generate and analyze sales reports, inventory reports, and other key performance indicators to identify trends, opportunities, and areas for improvement
• Assist in leading, coaching, and motivating the retail team to deliver exceptional customer service and achieve sales goals
• Ensure a consistently high-quality customer experience that embodies the Huckberry brand and fosters customer loyalty
• Assist in maintaining and executing visual merchandising standards to create an engaging and inspiring store environment
• Assist in driving sales performance by providing excellent product knowledge and personalized customer recommendations
• Support the General Manager in implementing and maintaining retail processes and standards
• Assist in the planning and execution of in-store events and promotions
• Maintain open communication with the General Manager and HQ team to ensure alignment on store initiatives and promotions
• Address customer inquiries and resolve issues effectively and efficiently

Retail Store Operations Manager

Senior Ops Analyst, MKTS

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Director of Operations

Managing Director – Head U.S. Lending Operations

Managing Director, Head U.S. Lending Operations