Director of Operations
Supernova Technology™
CloudGrafanaPrometheus
Retail Store Operations Manager
Huckberry
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead and optimize inventory management processes, including receiving, stock replenishment, maintaining accurate inventory levels, and optimizing stock flow
- Oversee and manage POS system operations, ensuring efficient transaction processing, troubleshooting issues, and maintaining system integrity
- Generate and analyze sales reports, inventory reports, and other key performance indicators to identify trends, opportunities, and areas for improvement
- Assist in leading, coaching, and motivating the retail team to deliver exceptional customer service and achieve sales goals
- Ensure a consistently high-quality customer experience that embodies the Huckberry brand and fosters customer loyalty
- Assist in maintaining and executing visual merchandising standards to create an engaging and inspiring store environment
- Assist in driving sales performance by providing excellent product knowledge and personalized customer recommendations
- Support the General Manager in implementing and maintaining retail processes and standards
- Assist in the planning and execution of in-store events and promotions
- Maintain open communication with the General Manager and HQ team to ensure alignment on store initiatives and promotions
- Address customer inquiries and resolve issues effectively and efficiently
Requirements
- 3+ years of experience in a retail sales store operations role preferred
- A passion for the outdoors, adventure, and the Huckberry brand
- Excellent communication and interpersonal skills
- A strong work ethic and a positive attitude
- Ability to work independently and as part of a team
- Ability to stand for extended periods and lift moderate weight
- Interest in menswear and lifestyle brands
Benefits
- Medical, Dental, Vision benefits
- 401(k) and employer match
- Sabbatical Leave
- Mental health resources
- Paid Parental Leave
- Paid Time Off & Paid Sick Leave
- Volunteer Time Off
- Generous employee discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory managementPOS system operationssales report analysiskey performance indicatorsvisual merchandisingcustomer serviceproduct knowledgeevent planningtransaction processing
Soft skills
communication skillsinterpersonal skillsleadershipcoachingmotivationteamworkwork ethicpositive attitudeproblem-solving