Blumira

Revenue Operations

• Develop and execute comprehensive revenue operations strategy aligned with business objectives
• Design and optimize end-to-end revenue processes across marketing, sales, and account management
• Establish revenue forecasting, pipeline management, and performance reporting frameworks
• Drive cross-functional alignment and process standardization
• Evaluate, implement, and optimize revenue technology stack integrations
• Ensure seamless data migration and system functionality during the transition
• Develop training programs and documentation for new systems and processes
• Oversee marketing automation, lead management, and campaign operations
• Implement advanced lead scoring, nurturing workflows, and attribution models
• Optimize marketing-to-sales handoff processes and SLA management
• Drive marketing performance analytics and ROI measurement
• Design and implement sales processes, territories, and quota management
• Develop sales forecasting models and pipeline analysis frameworks
• Support sales enablement initiatives and tool adoption
• Support compensation planning
• Build comprehensive revenue reporting and business intelligence capabilities
• Establish KPIs and metrics for revenue team performance
• Create, maintain, and simplify go-to-market dashboards, reports, and performance metrics
• Provide actionable insights to executive leadership and board reporting
• Implement advanced analytics for customer lifecycle and retention analysis

Director of Revenue Operations

Security Operations

• Deliver exceptional support experiences for our customers through advanced security expertise and thoughtful, empathetic communication
• Serve as a technical leader and mentor, helping guide other team members through positive influence and knowledge sharing
• Work closely with our customers to provide expert-level advisory services on complex security questions and product issues
• Lead troubleshooting efforts with customers and perform advanced log analysis to provide comprehensive context around security incidents
• Be on-call for rare critical security incidents and help lead response efforts
• Actively contribute to incident responses and help propose technical solutions
• Share your deep technical expertise across all levels of the Security Operations team, our customers, and colleagues throughout the organization
• Work closely with the Incident Detection Engineering team to triage critical and high priority security incidents
• Provide leadership and mentorship during security events
• Drive Security Operations team efficiency through process creation, optimization, and innovative feature ideas
• Work on special projects and initiatives to expand team skillsets and capabilities
• Regularly contribute to team content creation including how-to articles, documentation, and blogs
• Serve as a sought-after resource among team members for complex technical challenges
• Actively advocate for customers throughout the organization

Director of Revenue Operations

Senior Security Operations Analyst