BlueSpace.ai

Technical Partner Manager

BlueSpace.ai

full-time

Posted on:

Location Type: Hybrid

Location: Oakland • California • United States

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Salary

💰 $80,000 - $150,000 per year

About the role

  • Serve as the primary point of contact and technical expert for partner management matters, ensuring timely and effective communication, issue resolution, and overall customer satisfaction.
  • Develop and maintain a trusted advisor relationship with key partners, customer stakeholders, and executive leadership by providing technical expertise, strategic guidance, insights, and support.
  • Oversee and implement projects from start to finish, ensuring timely delivery and alignment with technical and business objectives.
  • Manage and communicate the progress of monthly/quarterly initiatives and phase gates to internal and external stakeholders.
  • Proactively identify upsell, cross-sell, and renewal opportunities and regularly communicate these opportunities to the executive team to support strategic decisions.
  • Forecast and track key account metrics, such as revenue, growth, and customer satisfaction.
  • Resolve issues to maintain and strengthen customer trust.
  • Assist with challenging client requests or issue escalations as needed.

Requirements

  • BS/BA in engineering, computer science, robotics, engineering, physics, mathematics, or a similar field.
  • 3-5+ years experience as a sales engineer, field engineer, or technical account manager
  • 3+ years of account management, business development, strategic partnerships, or similar roles
  • Experience successfully collaborating with C-suite executives in high-growth autonomous driving, deep tech, or AI startups
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization, including executive and C-level.
  • Proven track record in team leadership and project management.
  • Ability to collaborate with global cross-functional teams and drive results.
  • Excellent communication, interpersonal, and client-facing skills.
  • Excellent critical thinking and problem-solving skills.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementbusiness developmentproject managementtechnical expertisestrategic guidancerevenue forecastingcustomer satisfaction trackingissue resolutioncollaboration with C-suite executivesupsell and cross-sell strategies
Soft Skills
communication skillsinterpersonal skillsclient-facing skillscritical thinkingproblem-solvingteam leadershipinfluencing skillsrelationship buildingstrategic decision supportcollaboration