Senior IT Project Manager
E4T SAC
PMP
Technical Project Manager
Bluesight
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $90,000 per year
Job Level
Mid-LevelSenior
About the role
- Act as a main point of contact for customers to resolve issues that have escalated beyond basic support tickets and could require longer-term efforts and the coordination of technical resources both internally and externally
- Serve as the project manager for internal projects that will support our future business goals and involve multiple stakeholders
- Set clear and realistic expectations with clients and ensure follow-through
- Provide updates to management and the executive team on key project milestones and results
- Produce technical procedures and documentation for new and existing applications
- Assist with defining enhancements to our products and provide customer feedback to the Product team
Requirements
- Bachelor’s degree or equivalent work experience
- 4+ years of professional work experience, providing direct customer support
- 2-4 years of project management and/or client-facing experience, preferred
- Experience in the healthcare industry, preferred
- Ability to adapt to change, think quickly, and work independently
- Team-player attitude and a willingness to get things done
- High attention to detail
- Ability to build trusting, communicative and results-oriented relationships with customers
- Excellent verbal and written communication skills and interpersonal skills
- Advanced experience using Excel functions on large data sets, including pivot tables
- Previous experience with EMRs e.g. EPIC/Cerner/Omnicell/Pyxis software a plus
- Willingness to travel up to 10%
Benefits
- Competitive salary
- Time off when you need it – unlimited vacation days!
- Generous insurance coverage
- 401k program with a company match
- Fun, collaborative culture!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcustomer supporttechnical documentationExcel functionsdata analysisenhancements definition
Soft skills
adaptabilityindependenceteamworkattention to detailrelationship buildingcommunication skills
Certifications
Bachelor's degree
