Concentrix

Technical Project Manager

Concentrix

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Catalogue Support
  • Catalogue Maintenance tracking and planning aligned to established timelines
  • Support content owners and contributors as POC for new support requests and 1st line of support for escalations
  • Ownership and closure of Feedback cases related to IP, working with the IP owners on updates and resolution
  • Act as a POC for IP owners and contributors on support requests and 1st escalations
  • Support with delivery reporting and follow up
  • Standardize and drive consistency between GSA and CSA GD titles, processes, including templates and tools ensuring correct set-up of IP post publishing.
  • Project management and shared accountability for components in Sirona, ESXP, TRC, Chrysalis, Engineering Hub, SSG IP, Cave and Teams/SharePoint as defined by the Dir. BPM

Requirements

  • Proficient in SharePoint Online
  • Proficient in Viva Engage
  • Can Build Copilot Agents
  • Excel
  • PowerApps (not essential but a plus)
Benefits
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementExcelPowerAppsSharePoint OnlineViva EngageCopilot Agents
Soft skills
communicationproblem-solvingcollaborationownershipaccountability
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