AI Creative Artist
eCom Solutions Inc
Python
Customer AI Strategist
Bluefish AI
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Serve as a senior advisor to customer executives and teams, shaping their AI Marketing adoption roadmap and ensuring Bluefish solutions deliver measurable impact.
- Own strategic relationships with key accounts, delivering executive-level insights, quarterly business reviews, and tailored optimization plans that drive retention and growth.
- Stay ahead of AI, SaaS, SEO, and marketing technology trends—bringing forward-looking insights to customers and helping Bluefish anticipate industry shifts.
- Identify and codify patterns from customer engagements to shape Bluefish’s best practices, thought leadership, and playbooks for AI-powered performance.
- Collaborate with product, account, and operations to bring customer feedback into product strategy and ensure alignment between customer outcomes and Bluefish’s roadmap.
Requirements
- 5+ years of relevant experience in a customer-facing, customer-leading roles (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company.
- Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment.
- Strong ability to translate complex data into meaningful strategies and recommendations.
- Familiarity with prompt engineering and large language model (LLM) behavior is a major plus.
- Experience working with analytics tools (e.g., Excel, SQL, BI dashboards).
- Excellent communication and presentation skills—confident working with both technical and executive stakeholders.
- Strong program and project management skills with a proven ability to juggle multiple clients and deadlines.
- Bachelor’s degree in a technical, business, or finance-related field preferred.
- Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment.
- Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
- Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
- Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.
Benefits
- Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
- Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
- Immediate ownership and impact
- Experience a true meritocracy with significant career growth upside as the business scales
- Globally distributed team with business operations in New York City and engineering based in Berlin
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisoptimizationprompt engineeringlarge language model (LLM)analytics toolsExcelSQLBI dashboards
Soft skills
communication skillspresentation skillsprogram managementproject managementstrategic thinkingadaptabilityproblem-solvingattention to detailresourcefulnesscustomer engagement
